Assistant Executive Housekeeper

The Assistant Executive Housekeeper is responsible for all duties of the housekeeping operation and cleanliness levels in all areas of the property. The person in this role will promote an atmosphere that ensures guest and employee satisfaction. The position requires strong attention to detail, leadership skills and the ability to effectively deal with other members of the management team, guests and employees.

Duties and Responsibilities

• Directs cleaning tasks for the entire hotel including guest rooms and public areas.
• Responsible for planning and the management of the hotel’s housekeeping operations.
• Efficient operation of hotel laundry.
• Ensure company, federal, state and local health, sanitation and safety standard and regulations are maintained.
• Maintain a regular inspection program based on Residence Inn and AAM 15
• Manage standards to ensure cleanliness standards are being met.
• Maintain a solid understanding of housekeeping and laundry supplies.
• Manage daily activities of the department. Plan and organize work, communicate goals, and schedule employees to ensure proper coverage.
• Communicate and enforce all hotel policies and procedures.
• Ensure proper usage of chemicals and cleaning supplies by monitoring usage, providing training and ensuring proper labeling of hazardous supplies in accordance with federal, state, local and company regulations.
• Assist in recruiting and interviewing new team members as needed.
• Conduct new hire and on-going training as needed.
• Respond in a courteous and prompt manner to all guest question and/or concerns.
• Maintain open communication between management and employees.

Required Skills and Experience

• A minimum of three years hotel housekeeping supervisory experience with a minimum of two years of experience as a department head in an upscale hotel or similar facility is required.
• Must have strong leadership skills.
• Excellent interpersonal and communication skills with strong customer/client focus essential.
• Strong problem-solving skills.
• Ability to work in a fast-paced environment.
• Ability to shift and manage multiple priorities.
• Ability to learn and utilize various computer software.
• High level of schedule flexibility during times busy periods as required by the business.

Supplemental Pay

• Signing bonus

Job Type: Full-time

Salary: $58,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Shift:

• Day shift
• Evening shift
• Morning shift

Experience:

• Cleaning: 1 year (Preferred)

Work Location: In person