Heavy Duty Tire Service Mechanic

A Tire Service Mechanic is crucial in maintaining the safety and performance of vehicles by ensuring proper tire installation, maintenance, and repair. Their expertise contributes to the overall satisfaction of customers and the longevity of tires on various types of vehicles.

Essential Job Functions and Duties:

• Tire Inspection and Diagnosis:
• Inspect tires for wear, damage, and proper inflation.
• Use diagnostic tools to identify tire-related issues and recommend appropriate solutions.
• Perform Roadside service.
• Service Large Commercial truck and Construction equipment.
• Tire Installation and Removal:
• Mount and dismount tires on a variety of vehicles, including cars, trucks, and heavy equipment.
• Ensure proper balancing and alignment of tires during installation.
• Repair and Maintenance:
• Perform tire repairs, including patching and plugging, to address punctures and other damage.
• Rotate tires and recommend replacements when necessary.
• Wheel Alignment:
• Conduct wheel alignments to ensure proper tire wear and optimal vehicle handling.
• Use alignment equipment and adjust angles as needed.
• Customer Service:
• Interact with customers to understand their tire-related concerns and provide professional recommendations.
• Address inquiries, provide quotes, and explain services to customers.
• Inventory Management:
• Maintain an organized inventory of tires and related supplies.
• Order new tires and materials as needed, keeping track of stock levels.
• Equipment Maintenance:
• Ensure that tire service equipment, such as tire changers and balancers, is properly maintained and calibrated.
• Report any equipment malfunctions or issues for timely repairs.
• Safety Compliance:
• Adhere to safety protocols and guidelines, ensuring a safe working environment.
• Follow proper procedures for handling and disposing of used tires.
• Documentation:
• Keep accurate records of tire services provided, including customer information, tire specifications, and service dates.
• Complete service reports and documentation for billing purposes.

Supervisor Responsibilities:

• None

Required KSAs (Knowledge, Skills, and Abilities):

To perform the job successfully, an individual should have and demonstrate the following KSAs:

• Tire Maintenance and Repair:
• Knowledge: Understand various tire types, sizes, and specifications for different vehicles.
• Skills: Proficient in tire installation, balancing, and repairing techniques.
• Abilities: Ability to diagnose and address tire-related issues effectively.
• Customer Service:
• Knowledge: Understand customer service principles and practices.
• Skills: Excellent communication skills to interact with customers, explain services, and address inquiries.
• Abilities: Ability to provide courteous and professional service to customers, ensuring a positive experience.
• Equipment Operation:
• Knowledge: Familiarity with tire service equipment, including tire changers, balancers, and alignment tools.
• Skills: Competence in operating and maintaining tire service equipment.
• Abilities: Ability to perform tire-related tasks efficiently and safely using specialized tools.
• Safety Compliance:
• Knowledge: Understanding of safety protocols and guidelines in a tire service environment.
• Skills: Ability to identify and mitigate potential safety hazards.
• Abilities: Strict adherence to safety procedures to ensure a secure working environment.
• Technical Aptitude:
• Knowledge: Basic understanding of automotive systems and components.
• Skills: Ability to use diagnostic tools to identify tire and wheel-related issues.
• Abilities: Capability to learn and adapt to new technologies and advancements in tire service.
• Inventory Management:
• Knowledge: Understanding of tire inventory management principles.
• Skills: Organization and tracking of tire stock, including ordering and restocking.
• Abilities: Efficient management of inventory to meet service demands and minimize delays.
• Documentation:
• Knowledge: Understanding of record-keeping and documentation requirements.
• Skills: Accurate and thorough documentation of tire services provided.
• Abilities: Ability to complete service reports, maintain customer records, and contribute to billing processes.
• Physical Fitness:
• Knowledge: Awareness of the physical demands of the job.
• Skills: Physical strength and stamina to lift and maneuver heavy tires.
• Abilities: Endurance to perform tire service tasks efficiently throughout the workday.
• Problem-Solving:
• Knowledge: Understanding of common tire issues and solutions.
• Skills: Analytical skills to diagnose tire-related problems and recommend appropriate solutions.
• Abilities: Ability to troubleshoot and address unexpected challenges in tire service.
• Team Collaboration:
• Knowledge: Understanding of the importance of teamwork in a service environment.
• Skills: Ability to collaborate with colleagues, technicians, and other team members.
• Abilities: Contributing positively to a team-oriented work environment.

Job Requirements and Qualifications:

• Knowledge of tire types, sizes, and specifications for various vehicles.
• Familiarity with tire service equipment and tools.
• Strong customer service and communication skills.
• Ability to work efficiently and safely in a fast-paced environment.
• Physical strength and stamina to handle the physical demands of the job, including lifting and carrying heavy tires.

Required Education and Experience:

• High school diploma or equivalent; additional training in tire service or automotive technology is a plus.
• Proven experience as a Tire Service Mechanic or in a related role.

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Experience level:

• 2 years

Schedule:

• 8 hour shift
• Monday to Friday

Work Location: In person