Seasonal Tasting & Retail Associate

The Position

Under the general direction of designated lead person, a Retail Associate is responsible for ensuring that every customer that enters the store, or contacts the brewery by phone or e-mail is treated professionally with the utmost quality of service. Retail Associates are assigned to a supervisor and designated store; however, they may be required to perform additional shifts at another location.

This is an hourly position, that starts in April and ends in late September. Overtime and weekend work may be required.

The Alaskan Depot is in the heart of downtown Juneau and caters to locals and tourists looking for Alaskan beer gear, merchandise and gifts. Hoodies, t-shirts, pint glasses, artwork and more – you’ll find it at the Depot!

The Alaskan Tasting Room is located in Lemon Creek and offers beer flights at the hospitality bar and guided tasting to visitors, as well as merchandise and beer sales. Visitors love sampling the beer while seeing our Brew Crew at work behind the scenes!

Responsibilities

• Meet and greet customers in retail locations.
• Actively engage customers in the merchandise buying process.
• Operate retail cash register/POS system.
• May be required to pour samples at hospitality bar. Required to diligently monitor liquor age requirements, customer consumption, and address issues that arise.
• May be required to give guided tastings regularly with knowledge of the brewing process.
• All Retail Associate’s must understand Alaskan beer products and brewery “story”.
• Maintains retail area appearance. Daily janitorial duties are expected including vacuuming, mopping, scrubbing and cleaning, stocking restrooms with supplies, and other janitorial duties as assigned.
• Must become knowledgeable about the merchandise in all retail stores.
• Assist with keeping merchandise stocked, clean and organized.
• Assist with folding and tagging.
• May assist with merchandise receiving, folding and tagging.
• May assist with inventory counts.
• Must keep busy and be working at all times.
• May need to help drive our summer shuttle between locations.
• May be required to fill in other areas of production or administration.

Physical Requirements

• Ability to communicate well with other people, both orally and in writing.
• Physical ability to stack 40-pound cases to a height of seven feet and to lift kegs weighing up to 160 lbs.
• Ability to perform repetitive lifting, building product displays and merchandising store.

Knowledge and Skills

• Excellent interpersonal and communications skills.
• Cash handling skills.
• Ability to set priorities and manage competing demands.
• Moderate computer skills using word processing, spreadsheet and database software.

The Lifestyle

Live. Life. Alaskan. The Alaskan Brew Crew have a passion for our beer, the outdoors, and living life Alaskan. We are hikers, bikers, wildlife watchers, boaters, anglers, photographers, skiers, snowboarders, rock-climbers, foragers, beach goers, dog-walkers and all-around enthusiasts who enjoy taking our brews on adventures. We are also cooks, musicians, artists, volunteers, and stewards of the land we live on, deeply rooted in our community. Join the Alaskan Brew Crew and start to live life Alaskan.