Pediatric Referral Coordinator LPN/CMA

Purpose of Position:

Under the oversight of a Registered Nurse or Provider, the Pediatric LPN Referral Coordinator will provide support and back up to the Pediatric, RN Case Manager. Assisting with prevention, outreach, care coordination, scheduling, order entry for necessary lab, radiology, travel or other duties as needed per the patient’s plan of care.

Uphold the organization’s vision, mission, and corporate values. Demonstrate understanding of and compliance with organization’s policies, procedures, code of conduct and work rules.

Essential Functions:

• Assume a leadership role for pediatric prevention and wellness to include but not limited to Well Child Checks (WCC) and Immunizations
• Work in collaboration with the Vaccine Coordinator to run reports for pediatric immunizations and Well Child due lists for Nome. Assist with Village WCC /Immunization lists as needed for village travel
• Work in collaboration with the RN Pediatric Case Manager to provide support for well and chronically ill children in the region
• Provide immunizations in the Nome Primary Care Clinic
• Scheduling Pediatric appointments as needed
• Travel with the pediatric team to provide immunizations in all clinics in the region as needed
• Assist with travel and housing arrangements as needed and within scope
• Process patient referrals from NSHC and other providers, assisting with travel and housing arrangements as needed
• Work within their scope, the referral coordinator will assist the Pediatric RN Case Manager (CM) with lab order entry, radiology order entry, obtaining medical reports from other facilities /providers and coordinate / schedule patient appointments in Nome or the outside facility as appropriate. Assist with transfer of the patient’s NSHC records to the planned delivery facility / provider if outside of Nome.
• Ensure patient reminders are up to date to reflect proper follow up with the Primary Care Provider (PCP) and Specialty Providers
• Assist in planning and organizing meetings for Pediatric Immunization Team
• Assist with travel orders for appropriate patients as needed
• Assist with planning and organizing specialty clinics and other events in support of healthcare promotion
• Support RN Case Manager with maintaining patient contact and other duties as needed
• Assist RN case manager with collecting pediatric statistics for reporting
• Assist in the Primary Care clinic as needed
• Perform other duties as assigned

Personal Traits:

All Norton Sound Health Corporation employees are expected to consistently demonstrate the organization’s values:

• Integrity,
• Cultural sensitivity and respect for traditional values,
• Continual learning and improving, compassion,
• Teamwork and pride.
• Above average customer service skills
• Ability to multi task and remain calm under pressure

Employees are expected to demonstrate integrity, professionalism, accountability, cooperation with and consideration of others.

Required Knowledge:

All Norton Sound Health Corporation employees are expected to have general knowledge of typical office technologies such as computers, printers, copiers, fax machines, and typical office software.

Required Skills and Abilities:

All Norton Sound Health Corporation employees are expected to have a broad range of skills and abilities centered around a strong patient focus, efficient performance, and teamwork. All employees should have patient/customer service skills, interpersonal skills and good communication skills. All employees should have the ability to manage their time and organize their work to ensure efficient performance. In addition, all employees should have the ability to follow policy, procedure and instructions, actively communicate with their supervisors to ensure understanding and manage their work accordingly. Finally, all employees should have the ability to understand and manage patient/customer confidentiality

Job specific skills and abilities are listed below:

• Ability to work as a member of a team
• Above average nursing skills
• Ability to manage heavy case loads
• Ability to communicate with and serve patients in very emotional circumstances
• Must have a specialized knowledge of the particular patient population
• Knowledge of chart documentation
• Knowledge of referral services

Minimum Requirements

Education

Degree

Program

Licensed Practical Nurse or Associate of Science Degree or Technical School

Nursing or other

Experience

General (Non-supervisory)

Supervisory

Amount:

5 years as an Licensed Practical Nurse

1 (years)

Type:

Must have both general and supervisory experience if indicated.

Credentials

Licensure, Certification, Etc.

LPN must have an Alaska Nursing License; CMA must be Nationally registered or licensed as a Certified Medical Assistant, Basic Life Support required by both

Physical Requirements:

• Use hands and arms to operate office or clinical equipment
• Sit more than half the workday
• Stand and/or walk less than half the workday
• Bend, stretch, twist, crouch and/or reach
• Use hands and arms for repetitive motion tasks
• Lift or carry unaided less than 25 pounds
• See and hear with normal acuity

Working Conditions:

• Work is conducted in a standard office environment
• Minimal travel is required
• Travel is required via large aircraft