Customer Service Representative Nights and Weekend
Estimated Pay | $18 per hour |
---|---|
Hours | Full-time, Part-time |
Location | Colorado Springs, Colorado |
Compare Pay
Estimated Pay We estimate that this job pays $17.82 per hour based on our data.
$13.93
$17.82
$26.65
About this job
Job Description
Job Description
Job Summary
The Customer Service Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.
Essential Duties and Responsibilities
Check us out on LinkedIn at: Planet Fitness - PF Baseline Fitness
The Customer Service Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.
Essential Duties and Responsibilities
- Customer Service Representative greets members, prospective members and guests, providing exceptional customer service.
- Handle all front desk related activities including:
- Answer phones in a friendly manner and assist callers with a variety of questions.
- Check members into the system.
- New member sign-up.
- Take prospective members on tours.
- Facilitate needed updates to members accounts.
- Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed.
- Assist in maintaining the neatness and cleanliness of the club.
- Customer service background preferred.
- Basic computer proficiency.
- A passion for fitness and health.
- Upbeat and positive attitude!
- Punctuality and reliability is a must.
- Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the members expectations.
- Strong listener with the ability to empathize and problem solve.
- Demonstrate diplomacy in all interactions while using appropriate behavior and language.
- Must be 18 years of age or older.
- Continual standing and walking during shift.
- Continual talking in person or on the phone during shift.
- Must be able to occasionally lift up to 50 lbs.
- Will occasionally encounter toxic chemicals during shift.
- Employee Recognition Program
- Advancement Opportunities
Check us out on LinkedIn at: Planet Fitness - PF Baseline Fitness
You might also like
in Colorado Springs, CO
$3000
MRG Exams • 2h ago
$3000
MRG Exams • 2h ago
$21
Express Employment Professionals • 5h ago
Express Employment Professionals • 5h ago
$35.29 - $54.71
UCHealth • 1h ago
Companies hiring customer service representatives
in Colorado Springs, CO
Nearby locations
Explore more customer service representative jobs
in Colorado Springs, CO
Nearby Job Titles
Nursing Assistant Jobs Teacher Assistant Jobs Registered Nurse Jobs Radiologic Technologist Jobs Truck Driver JobsNearby Locations
Colorado Springs, CO Jobs Peyton, CO Jobs Fountain, CO Jobs Monument, CO Jobs Colorado JobsNearby Companies
UCHealth Jobs KinderCare Education Jobs Bear Creek Senior Living Jobs Care.com Jobs Careers In Trucks LLC JobsNearby Categories
Full-time Jobs Part-time Jobs Temporary Jobs Posting ID: 927191645 Posted: 2024-05-02 Job Title: Customer Service Representative