Night Security Officer (Part time)

For 52 years NOC has led the outdoor industry, taking more guests whitewater rafting and teaching more paddlers than any other outdoor recreation company. NOC also provides top-quality aerial and trail-based adventures, wilderness medicine as well as unmatched retail service, foodservice, lodging, and trip planning services. NOC career opportunities offer a rare combination of work in beautiful locations, a chance to grow skills and to share a passion for active outdoor recreation.

JOB SUMMARY

The Nantahala Outdoor Center is seeking a part time Night Security Officer that will be responsible for upholding the company’s safety and security polices during late night/early morning hours. The position will also be the main point of contact for lodging guest after normal business hours to assist them with their needs. This position reports to the Lodging Manager.

Responsibilities

• Patrol NOC Wesser property, including staff housing when required, with priority to guest and employee safety and protection of NOC buildings and assets
• Respond and initiate contact with emergency personnel in the event of a medical emergency, fire, or law enforcement situations when needed
• Serve as guest contact for resolution of problems that may arise during shift, which may include making keys, fixing plumbing issues, or providing last minute request for additional in room amenities. Properly log each of these problems to make sure they are evaluated and resolved for the future
• Ensure smooth communication with the after-hours company
• Check all buildings/doors including paddling school, restaurants, retail, and offices after closing hours to make sure they are locked and secured, and ensure that they are occupied by authorized personnel only
• Perform routine repair and maintenance requests as needed to enhance the guest experience.
• Enforce lodging policies with NOC guests, including quiet hours, alcohol possession/consumption, and firearm possession
• Able to handle crisis situations calmly and effectively when necessary
• Uphold NOC designated no camping policy in non-designated areas
• Repair, report, and coordinate with lodging manager any emergency building maintenance problems
• Report all incidents, emergencies, and non-emergencies, in the Night Security Log
• Assist staff with evening night drops to accounting as requested
• Periodically patrol for any concerns or issues of the facilities, grounds, equipment, or vehicles may have
• Make sure that the property is well maintained after close, collect any unwanted debris
• Provide excellent customer service and communication skills
• Other duties as assigned

Qualifications

Required

• Ability to maintain a clean and neat appearance
• Previous experience with Guest service and Maintenance
• Must have a valid North Carolina driver’s license or ability to maintain, and a reliable personal vehicle
• Must have a clean driving record
• Must pass criminal background check
• Ability to work independently
• Must be able to work 3rd shift
• Must be at least 21 years old

Preferred

• Prior experience as Security or Night Attendant, Repair and Maintenance or past law enforcement experience
• Prior experience working directly with guests in a customer service role

Applicants must be

• Dependable
• Punctual
• Autonomous
• Detailed Orientated
• Embody and exemplify NOC Core Values and Standards of Conduct
• Able to sustain productive work with little supervision
• Good judgement and decision-making skills

Physical Requirements and Working Conditions

• Work requires mobility with frequent walking and standing for long periods of time
• Ability to effectively work during late evening and early morning hours
• Ability to lift over 30lbs

The above noted job description is not intended to describe, in detail, the multitude of tasks that may be assigned but rather to provide a general sense of the responsibilities and expectations of this position. As the nature of business demands change, so too may the essential functions of this position.

Please note that as an employer with over 100 employees, NOC will be required to comply with any OSHA Vaccination and Testing Emergency Temporary Standard should that standard be enacted.

The Nantahala Outdoor Center (NOC) is dedicated to the principles of equal employment opportunity in any and all terms, conditions or privileges of employment including hiring, promotions, termination, training and compensation. The NOC does not discriminate against applicants or employees on the basis of age, race, sex, color, religion, national origin, disability, veteran status, sexual orientation, gender identity or expression, genetic condition or any other status protected by federal, state or local law, where applicable. Furthermore, the NOC is committed to a work environment free of discrimination and harassment through respecting and valuing the diversity among employees and all those with whom the NOC does business.