Assistant Office Manager

Are you an office pro looking for a way to turn your client relations expertise and engaging personality into a challenging and rewarding career? Join our TEAM at Ace Handyman Services! We are a national leader in the home improvement and home repair services industry by designing our business around the needs of our clients. As we continue to grow, we are looking for highly organized and motivated candidates just like you to serve as an Assistant Office Manager to ensure efficient and smooth daily operations.

In this role you will facilitate calls to educate our clients on the types of services & solutions we provide as well as our service model. NO CONSTRUCTION EXPERIENCE REQUIRED! Additionally, you will be a key component to the management of the daily schedule. Listening to clients and helping them solve their problems is the objective. Matching the right craftsmen with the right client is key to a successful client experience.

This is a great opportunity for you to grow toward advancement to a leadership role with us, and to apply your skills to a role in which you will face different challenges and solve new problems each and every day. We offer highly competitive compensation and benefits, and the chance to work with a national organization that still maintains the flexibility and tight-knit feel of a locally owned and independently operated company.

If this sounds like the career you've been looking for and your talents meet our needs, let's connect. Your next big move awaits- contact us today!

Here are just some of the benefits you'll enjoy:

• Positive work environment
• Competitive pay $20.50/hr
• Access to Health Insurance
• Aflac
• Dental
• Vision
• Paid Holidays
• Vacation
• 401K
• Performance bonuses
• Weekends Off
• M-F 8:00am 5:00pm
• Advancement and growth opportunities
• Regular pay reviews
• Plus more!

What you will be doing:

As an Assistant Office Manager, you will be responsible for inbound and outbound client interactions, to include sales and education, while organizing work and project schedules for our craftsmen. This will require that you provide clients with information and expert advice on our services, pricing, and availability. You will also provide logistical support for our craftsmen, helping them with material ordering and scheduling efficiencies.

In this role your key responsibilities will include:

• Respond to job leads in a timely manner
• Coordinating the schedule and material ordering for multiple craftsmen and projects
• Utilizing ServiceTitan - our dispatching & schedule management software
• Returning clients calls as needed and following up with past clients
• Performing paperwork and filing duties
• Assist in solving operational logistics to ensure a smooth client experience

Are you the one we are looking for?

We are looking for office pros who are highly organized and detail-oriented, with a strong administrative background and task prioritizing skills. It is also important that you display excellent verbal and written communication and interpersonal skills, as well as the ability to interact effectively with both clients and our craftsmen. You will also need a strong solution-focused attitude and be quick on your feet.

Do you have these qualifications?

• High school diploma or GED
• 2-3 years of administrative assistant/scheduling experience
• Comfortable with sales
• Adaptive to technology
• Strong client service skills
• Excellent office management skills
• Solid typing skills; ten-key skills, a plus
• Great task management and prioritization skills
• Exceptional communication skills
• Sales and/or Marketing a basic understanding of sales and marketing and the differences between the two, a plus
• QuickBooks Online or other accounting knowledge, a plus
• Client-facing experience, a plus
• ServiceTitan experience, a plus

Build a fun and rewarding career with an industry leader!
Apply now!