Assistant General Manager

About us
Chick-fil-A Lansing is a small business restaurant that is locally owned and operated in Lansing, MI. We are innovative, customer-centric and our goal is to be a home away from home in the community; nourishing and flourishing together.
Our work environment includes:

• Growth opportunities
• On-the-job training
• Company perks
• Flexible working hours
• Food provided

Responsibilities:
- Oversee the daily operations of the front of house staff
- Supervise, train and develop front of house employees
- Coordinate with kitchen staff to ensure smooth food production and timely delivery
- Plan and execute catering orders and deliveries
- Maintain cleanliness and organization of the front of house area
- Handle guest inquiries, complaints, and special requests
- Ensure excellent guest service and guest satisfaction
- Balance cash drawers and maintain cash accountability

Experience:
- Previous experience as an assistant manager in a hotel or restaurant setting
- Strong knowledge of food safety and ServSafe
- Familiarity with food production processes and catering operations
- Excellent communication and leadership skills
- Ability to multitask and work in a fast-paced environment
- Attention to detail and problem-solving abilities

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Paid training
• Vision insurance

Shift:

• 8 Hour Shift
• Day shift
• Evening shift
• Morning shift

Shift availability:

• Day Shift (Preferred)
• Night Shift (Preferred)

This position offers a competitive salary based on experience. Benefits may include health insurance, retirement plans, paid time off, and employee discounts. If you are passionate about providing exceptional customer service in a dynamic hospitality environment, we encourage you to apply for the Front of House Manager position.