Summer Intern - J.D. Power Product Quality Improvement

Title: Summer Intern - Product Consulting
Location: Troy, MI Hybrid (target 25% in office)
Reports to Title: Jack Dolan - Vice President - Product Quality Performance Improvement

The Role:

Direct & supportive engagement with Automotive Manufacturers in New Product Development oriented towards incorporating Voice of Customer feedback into products and processes. Activities include customer data analysis, new product evaluation, assessment development, solution suggestions, and report creation & presentation. This is a very impactful and rewarding activity that connects the intern with creating better products at our clients.

The Impact:

Interns will build empathy for the voice of the customer which will complement their skillset in nearly every area of their future careers. As we measure what customers say and do, we strive for the creativity and flexibility that comes from the interns that support us, ensuring that we are continuously working in the very best ways.

Responsibilities:

• Detailed focus on Palantir AI Implementation Activity + Consulting Support
  • Learn the Palantir - J.D. Power applications and utilize Data Science Background to construct tools , analyze results, and create new data associations
  • Organize and analyze the customer data creating insights and observations for our clients
  • Assess new product both physically and virtually
  • Organize the analysis through report creation and presentation

Qualifications:

• Enrolled in an accredited University or College in: Data Science, Artificial Intelligence, Engineering, Design, Human Factors, Research, or other studies

The Career Opportunity:

J.D. Power is a leading global consumer data and analysis company. We align our work by measuring consumer behaviors and helping our clients to create better business outcomes. The opportunities for growth at J. D. Power are limitless as we continue to expand in the Data & Analysis field.

The Team / The Business:

We are a global team of 15+ members working around the world with essentially all Automotive Manufacturers to improve their customer satisfaction by applying the Voice of the Customer. We support our data and analysis services by ensuring that our clients can apply the Voice of Customer data in a practical and efficient product development process.

Our Hiring Manager says:

Jack is looking for interns that are looking for a challenging and informative experience. We work collaboratively as a global team and accordingly this intern opportunity affords an amazing opportunity to learn at the leading edge of product development and artificial intelligence combining the best of design, human factors, and customer satisfaction.

The Way We Work:

• Leader Led
• Remote First
• Foster Flexibility
• Reward Performance
• Time off Matters

Company Mission

J.D. Power isclear about what we do to ensure our successintothe future. We unite industry leading data and insights with world-class technology to solve our clients' toughest challenges.

Our Values

At J.D. Power, we strive to be Truth Finders, Change Makers and Team Driven - the distinct behaviors that, together, define our unique culture.

Truth Finders - At J.D. Power, we are proud of the unbiased data and findings we provide. As individuals,each and everymember of our team is dedicated to living this same objectivity and embodying the highest ethical and professional standards - the only 'favorite' we have is the truth.

Change Makers - At J.D. Power, we never stand still. We constantly seek better ways - innovating and evolving in everything we do to support our colleagues and our clients alike - and all inserviceof delivering data and insights that drive meaningful business impact.

Team Driven -At J.D. Power, we are oneteamand we are activated. Regardless of individual role, every member of our team is dedicated to supporting their immediate colleagues and our broader J.D. Power family to deliver on our collective purpose and make us greater than the sum of our parts.At J.D. Power, these values are more than words.

J.D. Power is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.

Should you requireaccommodationsduring the recruitment and selection process, please reach out to

To all recruitment agencies: J.D. Power does not accept unsolicited agency resumes and we are not responsible for any fees related to unsolicited resumes.

EOE/M/F/Vets/Disabled