Desktop Technician for local IT Managed Service Provider

This position is located in Dublin, OH.

EasyIT is in growth mode and expanding our tech services team. We have an opening for a skilled Desktop Technician to perform remote desktop support and systems/server administration. This is a full-time salaried position with benefits. The individual selected will join our Client Services team. We are looking for an individual who is a problem-solver and has a proven track record of working within a team environment to successfully address challenging user computing issues, and is accustomed to perpetually developing their technical skillset.

EasyIT (www.easyit.com) is a Columbus Ohio based IT Managed Services and Outsourcing company in our 24th year of business. We have been recently recognized as a "Fast 50" central Ohio company by Business First. We fill the role of the outsourced IT department for over 50 small to mid-sized businesses mostly based in Central Ohio. We manage our client's technology assets, deploy and upgrade systems and provide soup to nuts systems support. We operate a business hours helpdesk and provide on call support along with engineering and VCTO services.

Our mission is to Make IT easy for our clients each and every day. We deliver to that promise by supplying top-notch customer support, technical expertise, and best-in-class management and monitoring systems.

Our work environment is fun and high-energy. The tech environment is challenging but our team rises to that challenge and benefits by developing deep tech and analytical skills. EasyIT invests in new hires by putting them through a formal on the job training program to learn our systems, tools, and procedures for providing systems administration and support. From there, our technicians learn through mentoring and tech certification efforts.

Position Requirements:
Minimum 1 year of desktop support experience
Active Directory administration experience
Knowledge of the following technologies
Windows 10/11 desktop support
Office 365 administration
Intune
Workstation setup and configuration
Spyware/virus infection cleanup
Basic hardware configuration

Other requirements
- Strong interpersonal skills required to effectively communicate with users
- Passion for teamwork, continuing education, problem-solving and exceptional customer service
- Must be well-spoken, outgoing, organized, detail-oriented, dependable and flexible
- Valid drivers license and proof of insurance
- Clean criminal background and driving check
- Reliable transportation

Open positions at EasyIT are full-time salaried, plus benefits including health, dental, LTD and 401K with match, twelve paid days of vacation, personal days and paid sick time. We also offer education and certification reimbursement.

To help streamline this process and ensure a prompt response -- PLEASE PUT YOUR NAME IN THE SUBJECT LINE OF YOUR RESPONSE and format like the following : "Lastname, Firstname -- Helpdesk". All resumes are held in strict confidence and responded to discreetly.

Only local candidates within daily commuting distance of Dublin, Ohio will be considered. There is no sponsorship or relocation package associated with this position.