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in El Paso, TX

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Hours Full-time, Part-time
Location El Paso, Texas

About this job

Job Description

Job Description

Great experiences are delivered one interaction at a time. Tactis is adding to its experience delivery team. A qualified Unification Specialist has:

  • Specialized Experience. you must have proven ability to handle crisis intervention, conflict, confrontation or other complex people situations with compassion and decisiveness. Experience working with traumatized/exploited minors and minors with behavioral problems.
  • Knowledge: at lease 3 months of experience in case or unification work
  • Bilingual. you are fluent in both the English and Spanish languages.
  • Education. you have a bachelor's degree in social work or an equivalent degree in Psychology, Sociology, or other relevant Behavioral Science

About this position:


  • Remote/hybrid. this position works from a dedicated home office with travel required.
  • Regular. this is a full-time direct hire position.

Unification Specialist will work closely with the Program Director, Unification Manager, Clinical Services, potential sponsors, other workers/staff or stakeholders as applicable and in collaboration with the U.S. Department of Health & Human Services (HHS), Office of Refugee Resettlement's (ORR) Unaccompanied Children Program and its care providers.

In this role you will initiate, coordinate, and maintain direct contact with each minor and the minor's family while the minor is in ORR care to efficiently advance the minor's family reunification and safe release from the facility.


Tactis is a full lifecycle customer experience agency working for organizations across all points of communication, combining human touch with digital expertise to create outcomes that matter. We design and implement intelligent solutions that ensure users have a personalized, consistent experience across all digital and human touch points.


Tactis Careers | Twitter | LinkedIn | call 301.389.0247 | email talent@tactis.com


Tactis is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status.

Tactis, LLC is certified as a HUBZone Small Business Concern under the Small Business Administration. You will be asked to provide documentation to confirm your residency required to maintain this status.


This job posting is intended to describe the general nature of work being performed. It is not intended to be inclusive of all duties.