Hotel Front Desk Night Auditor

Are you a genuine people person who excels with numbers and has a passion for providing excellent customer service? Our property is seeking a night auditor to join our growing group of hospitality professionals. We provide the training, tools, and the team to help bring your career to the next level. If this sounds like an opportunity you’ll love, please start your application today!

This position will be a combination of front desk agent and night auditor.

• Provide exceptional service to all hotel guests during their stay
• Audit and reconcile all financial records such as cash drawer activity, credit card transactions, room charges, final bill preparation, and occupancy percentages
• Process additional administrative, bookkeeping. and accounting procedures as required
• Execute front desk clerk duties as required, such as processing reservations and check-ins, delegating housekeeping, security, and service requests, responding to guest inquiries, and resolving guest complaints as needed
• Produce and distribute daily weekly, and monthly reports to hotel management, department heads, and general manager

• Overnight shift; requires flexible hours
• Front desk clerk duties, guest services, night auditor or previous hospitality experience is preferred but not required
• Outstanding communication skills and excellent customer service skills are required
• Must be computer proficient; experience with accounting or reservation software is a bonus
• Diploma or equivalent from high school is required; some college is desired

Set a pace that suits you at Residence Inn Philadelphia Glen Mills/Concordville, an extended-stay hotel located near Philadelphia in Glen Mills, PA. Whether you're with us for a few days, a few weeks, or a few months, we know your daily routine matters. Find our hotel easily accessible from I-95 and conveniently located near downtown Philadelphia, Philadelphia International Airport, West Chester, and Wilmington, DE.