Social Media Internship - Summer 2024

Overview:

As a successful Social Media Intern, you will be responsible for assisting with operations during our summer week-long events at the Ripken Experience in Pigeon Forge, TN. This is a paid Internship, while also being able to earn college credit.

Responsibilities:

• Absorb training and demonstrate the initiative, desire, and drive to help uphold the values established by the Ripken name and brand
• Act under direction of operations team and marketing team
• Create and facilitate a fun, dynamic atmosphere for kids, developing camaraderie and acting as a positive role model during baseball and non-baseball activities
• Assist the operations staff in building and presenting social media strategy, while delivering an effective social cadence to increase brand awareness and engagement
• Engage and respond to all customer service inquiries to The Ripken Experience Pigeon Forge social channels
• Develop an understanding and execute pre-event and post-event preparations
• Generate ideas and establish objectives under the direction of the Operations Team
• Compose article and blogs with purpose of recapping tournament results, news, and activity
• Assist in basic cleaning duties which include but are not limited to; sweeping, mopping, cleaning & stocking restrooms, cleaning windows and picking up trash

Qualifications:

Required:

• College student majoring in marketing, advertising, communications or related field
• A passion for sports and prior work experience in customer service, marketing, or media relations
• Familiarity with all aspects of social media; Twitter, Instagram & Facebook platforms
• Previous experience with video editing software is a plus
• Excellent verbal and written communication skills
• Strong work ethic
• Team player who is willing and able to listen and learn
• Ability and commitment to work long hours, including weekends, depending on business needs

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