Front Desk Associate - Worcester Area

WE ARE NFC Amenity Management, the nation's largest luxury amenity service provider for residential and commercial properties, with a growing portfolio representing 350+ of the top brands in luxury residential and hotels across 30 markets in the U.S.

A typical day at one of our front desks…

As an NFC Amenity Front Desk Associate, you get to work at some of the most exclusive addresses in the area, where you are the first person residents (and their guests) interact with when they come home. Our Front Desk Associates are the “heart" of the property and are adored by our residents. After warmly welcoming them home, you will monitor the lobby and handle incoming calls/requests and package/food deliveries.

Ultimately, your priority is to make our residents feel at home simply by showing genuine sincerity and appreciation.

Here are just a few other responsibilities you will have throughout your day:

• You will ensure a smooth operation and service experience by effectively communicating with each of your team members, property management, and residents/guests.
• Follow property-specific systems to receive and sign for deliveries to ensure efficient delivery to residents.
• Facilitate contractor arrivals/departures and realtor/potential home buyer/renter visits.
• Advise and remind residents and guests of any appropriate rules and regulations established by the property management.
• Follow all property procedures for resident, guest, and vendor access.
• Promptly answer and complete all resident requests, phone calls, questions, or concerns.
• Look sharp in your supplied uniform.
• Enjoy interacting with the residents.

We are looking for a candidate who works well by themselves and enjoys a fast-paced environment. Making eye contact and being welcoming is a must! Minimum of 1 year customer service experience is required. Experience in the hotel or hospitality industry is preferred.

Right now we need applicants for daytime and evening shifts. The pay is $18.00 to $20.00 per hour.

Check out our website at nfcam.com and join our Social Networks:

https://www.instagram.com/nfcamenitymanagement/?hl=en

https://www.facebook.com/pg/NFC-Amenity-Management-1720447584877743/posts/?ref=page_internal

https://www.linkedin.com/company/nfc-amenity-management

Benefits

• Weekly Pay!
• Medical, Dental, and Vision Coverage
• Generous Paid Time Off, available on your first day.
• Career Development: Our Front Desk Associate has proven to be the first step into a career in hospitality and amenity management, leading to roles such as LEAD, Manager, Project or Area Director. We also have many training courses in our NFC University that you can take to further your career while working with us.
• Short-Term Disability Income

**Please note that due to the large number of responses we receive, only candidates being considered for the above position will be contacted for an interview.*