Dental Hygienist (RDH)

Summary:

Provide quality dental care and associated services to patients under the general supervision of a dentist and using established dental hygiene procedures. Assist other staff in a variety of patient care, office and laboratory duties. Perform broad responsibilities for clinic and community dental health education activities.

Reports to: Dental Director

Supervises: N/A

Dress Requirement: Scrubs accordance with Heart of Ohio Family Health’s (HOFH) dress code policy

Work Schedule:

Monday through Friday during standard business hours, may include some non-standard hours.

Non-Exempt

PRIMARY RESPONSIBILITIES:

1. Improve the oral health of patients through the delivery of periodontal therapies and other dental hygiene-related services.

2. Enhance the efficiency of the clinic by performing expanded duties as allowable by law and as directed by the dentist.

3. Ensure all patients enjoy a positive experience and are treated with the care and compassion expected.

4. Ensure all patient records and related documentation are managed and maintained timely, accurately, and consistent with all HIPAA and related regulations and requirements.

5. Ensure all tasks provided and associated with patient care, patient administrative processes, and related duties comply with all regulatory and accreditation standards, as well as clinic policies and procedures.

6. Ensure direct patient care is delivered using established dental hygiene procedures.

7. Develop favorable relationships with all patients. Interact positively with patients to provide information and education about oral hygiene, handle and resolve patient concerns with enthusiasm and empathy.

8. Establish favorable working relationships with all staff members associated with clinic operations, including Patient Services Reps (PSR), dental assistants, dentists, and related staff.

9. Uphold and consistently represent the values and mission of the organization. Always represent the organization in a highly professional manner.

10. Ensure compliance and attention to all corporate policies and procedures.

11. Complete continuing education as necessary to retain state license.

ESSENTIAL FUNCTIONS:

1. Provide direct patient care and dental services as trained, licensed, and assigned. Assess dental condition and needs of patient using approved patient screening procedures, including medical history review, dental charting, and periodontal charting.

2. Evaluate overall oral health, examining oral cavity for signs of periodontal disease or possible cancers, including recessed & bleeding gums, and oral lesions.

3. Expose, process and mount radiograph films.

4. Document dental history or chief complaint; record and report pertinent observations and patient reactions to dentists, as appropriate.

5. Document lab procedures and ensure follow up on results.

6. Follow through with oral hygiene procedures in accordance with treatment plans prescribed by the attending dentist. Procedures may include Prophylaxis, periodontal scaling, root planning, debridement, supra and subgingival scaling and curettage, application of fluoride treatments, and application of protective sealants.

7. Assist with or initiate emergency measures for sudden adverse developments during treatment of patients.

8. Conduct dental health clinics for community groups to augment services of dentists.

9. Help patients feel comfortable before, during and after dental treatment.

10. Educate patients in oral hygiene and dental care, including proper tooth brushing, flossing, nutrition and need for professional care.

11. Demonstrate commitment to the mission of the organization in promoting dental health.

12. Interact positively with a diverse, sometimes difficult, and demanding patient population. Provide service in a manner that is appropriate for the patient’s age; demonstrate knowledge and skills necessary to meet the patient’s physical, psychosocial, educational and safety needs.

13. Read, write, and maintain patient records and related administrative documentation.

14. Utilize the requisite tools, systems, technology and equipment in the collection of patient data, records management and collections.

15. Demonstrate knowledge and understanding of dentistry procedures, clinic infection control procedures, cleaning and sterilization of instruments, tray setup and materials.

16. Demonstrate knowledge of established oral hygiene concepts and periodontal therapies.

17. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may

change or new ones may be assigned at any time with or without notice.

Required Qualifications

• Successful completion of an accredited dental hygienist program.

• Currently Registered Dental Hygienist with state licensure.

• Current CPR and radiation safety certification.

• Certification to administer local anesthesia is preferred.

Experience

• Demonstrated success with clear thinking and ability to reorganize as needed.

• Demonstrated success in working independently, prioritization and problem solving.

• Demonstrated success in organization abilities.

• Demonstrated success in computer skills including ability to use computer for scheduling, word documents and reasonable keyboard skills.

• Demonstrated success in customer service/patient services or working with the general public, preferably in a medical or dental care facility.

• Demonstrated success in managing difficult customer situations

• Knowledge of dental practices and procedures.

• Demonstrated success and experience with direct patient services and the proper knowledge and use of dental care devices and equipment.

Equipment Operated:

Telephone

Computer

Printer

Fax machine

Copier

Other office equipment as assigned

X-Ray Equipment

Facility Environment:

Heart of Ohio Family Health operates in multiple sites in the Columbus, OH area. All facilities are a medical office environment with front-desk reception area, separate patient examination rooms, pharmacy stock room, business offices, hallways and private toilet facilities. All facilities are ADA compliant.

This position’s primary work area is business offices.

This work area is:

• kept at a normal working temperature
• sanitized daily
• maintains standard office environment furniture with adjustable chairs
• maintains standard office equipment; ie, computer, copier, fax machine, etc. at a normal working height

Physical Demands and Requirements: these may be modified to accurately perform the essential functions of the position:

• Mobility = ability to easily move without assistance
• Bending = occasional bending from the waist and knees
• Reaching = occasional reaching no higher than normal arm stretch
• Lifting/Carry = ability to lift and carry a normal stack of documents and/or files
• Pushing/Pulling = ability to push or pull a normal office environment
• Dexterity = ability to handle and/or grasp, use a keyboard, calculator, and other office equipment accurately and quickly
• Hearing = ability to accurately hear and react to the normal tone of a person’s voice
• Visual = ability to safely and accurately see and react to factors and objects in a normal setting
• Speaking = ability to pronounce words clearly to be understood by another individual