Manager on Duty

Manager on Duty 

San Jose - Burke Williams Spa

Full Time

Our Mission:

We exist to transform your day.

Why Burke Williams?

We are a family-owned business committed to taking care of you while you take care of our guests providing them with the highest level of customer service. Open for almost 40 years, Burke Williams demonstrates stability, so even in the toughest times, you can focus on doing what you do best.

What we expect:

A passion for inspiring and motivating others while transforming the days and lives of our guests.

• Build relationships and connection with spa guests
• Actively listen to team members’ and guests’ feedback, resolving any issues or conflicts in a way that is mutually beneficial
• Encourage creativity, innovation, and team camaraderie
• Inspire the team to go above and beyond to create memorable experiences for the guests
• Motivate team members while holding them accountable to Burke Williams standards for performance
• Monitor team’s performance through coaching, training, and feedback
• Recognize and reward high performance individuals as well as the team collectively
• Oversee day-to-day operations, ensuring the facility is running in a safe and efficient manner including opening and closing procedures

Position Requirements

• Complete Front Desk Training at Burke Williams Training Facility
• Be able to work in multiple departments (Concierge, Front Desk, Spa Attendant)

Who you are:

• You’re passionate about connecting with guests and team members on an individual level
• You are not looking for a “desk job”
  
• You are able to make quick assessments and decisions in the moment that are relevant to each unique situation
  
• You’re committed to high standards
  
• You are passionate about attention to detail and anticipating the needs of guests`
  
• Your goal is to be part of an exceptional team of experience makers
  
• You desire to work for a company with purpose that serves a greater good
  
• You’re able and willing to work flexible hours, including weekends, holidays, evening

Pay & Benefits:

• Pay $26/HR plus commission, bonuses, and incentives
• Generous employee discount on H2V, our skincare line
• Enjoy a world-class wellness program including chiropractic care and massage
  
• Hand crafted paid training program
• Medical / Dental / Vision Benefits
• 401K Retirement Savings Plan
• Opportunity for annual raises and career growth

Deadline to apply:

At Burke Williams, we don't just accept differences-we celebrate it! Burke Williams is proud to be an equal opportunity workplace. We are committed to equal employment opportunities regardless of race, color, national or ethnic origin, ancestry, religion, sex, sexual orientation, age, gender identity and/or gender expression, citizenship, pregnancy, medical condition, marital status, physical and mental disability, military and Veteran status, and any other characteristic protected by law. Burke Williams provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans With Disabilities Act and applicable local laws. If you require accommodation, please call us or send us an email at accessibility@burkewilliams.com.

I understand that as a condition of any offer of employment, I will be required to complete a background check. We will consider qualified applicants with criminal histories in a manner consistent with all applicable federal, state, and local laws, including the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring Ordinance.