Director of Luxury Sales

Job Description

Director of Luxury Sales

Position: Director of Luxury Sales

Area: Sales

Reports to: Vice President, Sales

Location: Remote, USA

Target Start: ASAP

Who are we:

Classic Vacations, which celebrates 45 years in business, is the #1 rated luxury vacation wholesaler for Travel Advisors. Classic Vacations offers more than 1,300 amazing hand-picked, prestigious properties worldwide, a curated portfolio of tours and activities, a market-leading Groups business, white glove customer service, and a robust self-service online booking platform for Travel Advisors that boasts over 500,000 hotels and 275,000 rentals.

Classic works hand in hand with Consortia and Travel Advisors and boasts a discerning clientele who value high-quality destinations, frictionless travel, and memorable vacations.

The Classic Difference:

We have one goal: to do whatever it takes to ensure that our clients are not just satisfied with their vacation but completely delighted. We are dedicated to creating the best possible vacation experiences for our clients. Our industry counts on us to deliver world-class accommodations, exceptional privileges, and unparalleled service to our clients. That is the Classic® difference.

Position Overview:

Join our dynamic team as the Director of Luxury Sales, where you'll lead the charge in elevating our brand within the travel industry. This exciting role is tailored for individuals who are passionate about luxury travel experiences and adept at cultivating fruitful relationships with key partners. As the Director of Luxury Sales, you'll play a pivotal role in shaping our company's success by overseeing our luxury travel partners and key accounts. Join us on this exciting journey as we redefine luxury travel experiences and set new standards of excellence in the industry. If you're ready to make a meaningful impact and unlock new possibilities, we invite you to apply for the role of Director of Luxury Sales today.

To apply, please submit your resume, a brief summary of your most significant sales achievements, and what excited you about the opportunity to join the Classic team.

Responsibilities include:

Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

Sales Development:

• Manage and develop assigned sales territory and accounts.
• Implement strategies and initiatives to maximize growth.
• Achieve territory revenue, channel, and destination goals.

Territory Management:

• Cultivate strong, long-term relationships with key clients and stakeholders.
• Develop and grow new opportunities within the luxury consortia segment.
• Obtain more than our fair share of business from the shared accounts with our competitors.

Strategic Planning:

• Maintain an annual sales plan for the assigned territory, accounts, and business channels.
• Utilize market insights to inform strategic decision-making and stay ahead of the curve.
• Stay abreast of competitor activities to identify potential opportunities.

Customer Engagement:

• The DOS Luxury is a highly individualized role requiring the ability to work independently and strategically.
• Direct customer engagement is critical; develop sales call patterns and agency/advisor engagement strategies that allow for maximum territory penetration.
• Work with Field Sales/BDM’s to effect on the ground strategies with targeted accounts.
• 
  Client Servicing:

• Understand client needs and provide relevant solutions.
• Work with internal departments to ensure timely engagement.
• Communicate effectively to create a win-win situation for client and CV.

Reporting:

• Maintain and update account profiles, ensuring accurate database management.
• Provide regular updates on sales activities and account development.
• Insure detailed information is provided relevant to new business opportunities.

The above is intended to describe the general content of and requirements for the performance of this position. It should not be construed as an exhaustive statement of duties, responsibilities, or physical requirements. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this position at any time.

Qualifications:

• Proven Track Record: Demonstrated expertise in luxury sales within the travel industry, with a strong network of contacts and a history of exceeding sales targets.
• Territory Management: Experience managing complex and diverse territories and implementing strategies to drive sales growth.
• Excellent Communication Skills: Strong verbal and written communication skills, with the ability to develop trust and rapport with customers.
• Strategic Thinker: Ability to develop and execute strategic sales plans to achieve business objectives.
• Bachelor's degree in Business, Marketing, Hospitality or Communications preferred or equivalent work experience.
• Self-motivated, collaborative but works well independently, energetic, and eager to take initiative in a fast-paced environment.
• Proficiency in Salesforce, Microsoft Office Suite, and sales analytics tools (Tableau preferred).
• Willingness to travel as required to meet clients, attend industry events, and explore new market opportunities.

Terms of Employment:

• Hours: Full–Time Employment. 40+ hours per week
• Pay rate: Annual Salary, Depending on Experience + Annual Bonus, Depending on Company and Individual Performance.
• Office: Work is virtual

Benefits:

• Medical, Dental, Vision, 401K
• Life Insurance, LTD, STD

Physical Requirements:

• Prolonged periods sitting at a desk and working on a computer.
• Ability to Travel

Affirmative Action Statement:

It is the policy of Classic Vacations to provide equal employment opportunities without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, genetic information, or any other protected characteristic under applicable law. This policy relates to all phases of employment, including, but not limited to, recruiting, employment, placement, promotion, transfer, demotion, reduction of workforce and termination, rates of pay, and all other conditions and terms of employment. EEOE/M/F/Vet/Disabled. All your information will be kept confidential according to EEO guidelines.

For more information, please contact Classic Vacations Human Resources @ questions@classicvacations.com