Tennis Center Coordinator - Hoover Met Complex

TENNIS CENTER COORDINATOR - Hoover Met Complex

Sports Facilities Management, LLC

LOCATION: HOOVER, AL

DEPARTMENT: TENNIS

REPORTS TO: SPONSORSHIP, SALES, AND TENNIS CENTER MANAGER

STATUS: FULL-TIME (EXEMPT)

ABOUT THE COMPANY:

Hoover Metropolitan Complex is a world-class, multi-sport and event facility located in Hoover, AL just 10 miles south of Birmingham. The state-of-the-art Finley Center includes more than 83,000 square feet of uninterrupted multi-purpose space. The outdoor complex features NCAA regulation-size baseball/softball fields, multi-purpose fields for soccer, football, and lacrosse, hard tennis courts, a playground, splash pad, and an RV Park. Hoover Metropolitan Complex is a member of the SF Network, the Nation's largest and fastest-growing network of sports facilities and is operated by the industry-leader in outsourced operations, The Sports Facilities Companies. For more information, visit www.hoovermet.com.

The Sports Facilities Companies (SFC) are the Nation's leading resources for the management and development of sports, recreation, wellness, and events facilities. As a turn-key solution for community leaders and developers alike, SFC services span the gamut of sports and recreation needs from sports tourism & recreation master planning, program planning, and feasibility through professional facility management services. Our 30+ managed venues and 1500+ team members, represented by the SF Network, welcome more than 25 million guest visits and produce over $250 million in economic impact each year.

 SFC was awarded national and regional recognition as a Top Workplace by Tampa Bay Business Journal in 2022 and is considered a workplace of choice. Our mission-focused company is highly entrepreneurial, team-oriented with a culture centered on collaboration, accountability, excellence, and service. We are growing rapidly and looking for high performers at every level to grow with us.

POSITION SUMMARY:

The Tennis Center Coordinator will be responsible for the day-to-day business operations and logistics of the Hoover Metropolitan Complex Tennis Center.

PRIMARY RESPONSIBILITIES INCLUDE BUT ARE NOT LIMITED TO:

• Recruit, hire, train, schedule and supervise part-time staff
• Train all pro shop staff as needed on systems and procedures
• Provide supervision when needed for evenings, weekends and during special events
• Prepare, forecast, and monitor budget
• Responsible for payment processing policies and reporting
• Oversee the reporting of weekly sales reports, usage reports, and tennis center pro commissions
• Effectively collaborate with Finance Manager on all aspects of the budget
• Responsible for Pro Shop product inventory and equipment
• Purchase retail items as needed within approved budget
• Assist members and guests with scheduling and facility policies
• Respond to all requests for court rentals and events
• Coordinate court schedule for all bookings (league, events, team practices, schools, members, non-members, camps, and tennis center pro's lessons and clinics)
• Properly use facility software to effectively manage membership, programming and court rentals
• Maintain a clean and organized pro shop, courts, and grounds
• Track and report maintenance and cleaning issues
• Update operations manual as needed
• Perform other duties as assigned by management

MINIMUM QUALIFICATIONS:

• Ability to work productively with a wide variety of ages
• Flexible work schedule (e.g., nights, weekends, holidays)
• Prior experience supervising staff and using Microsoft Excel (preferred)
• Excellent communication skills, both verbal and written
• Ability to maintain focus in a high-volume, fast-paced environment
• Must be detail-oriented and have outstanding organizational skills
• Ability to multi-task and prioritize
• Ability to remain calm and focused in difficult and stressful situations
• Must work well with others
• Commitment to the safety and wellbeing of others
• Must be 18 years of age or older

WORKING CONDITIONS AND PHYSICAL DEMANDS:

• Must be able to lift 40 lbs. waist high
• Will be required to stand for extended periods of time
• Able to enter information on computers
• Must comply with safety and health code standards
• Facility has intermittent noise