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in Little Rock, AR
Insurance Customer Service Representative
•3 days ago
Estimated Pay | $17 per hour |
---|---|
Hours | Full-time, Part-time |
Location | Little Rock, Arkansas |
Compare Pay
Estimated Pay We estimate that this job pays $16.88 per hour based on our data.
$13.32
$16.88
$23.5
About this job
Job Description
Job Description
Commercial insurance company in West Little Rock, Arkansas, is looking for an experienced, professional, and self-motivated Insurance Customer Service Representative to provide additional support to the underwriter in determining whether clients can qualify for insurance policies and products.
Duties:
- Answer calls from members regarding policies gathering information for renewals, endorsements, corrections, and issues requiring escalation.
- Process claims in timely manner.
- Develop and underwrite applications for insurance products, keenly assessing client needs and cross-selling policies to ensure optimal coverage.
- Work in a paperless environment in operations servicing new and renewal accounts including billing, auditing, endorsements and policy issuance.
- Maintain accurate file documentation of all underwriting decisions, forms or correspondence as determined by company policy or supervisor discretion.
- Provide timely and efficient service to producers, policyholders, internal service departments and bureaus.
- Assist with sales of products and policies.
Qualifications and Education:
- At least two years' experience in customer service
- Administrative experience
- Experience with claims processing a plus
- Ability to type at least 40 wpm
- High school diploma or equivalent
Hours: 8a-4:45p, Monday through Friday
Compensation depending on experience
This is a temporary position that will become permanent after 90 days.