Parts Coordinator

CIDAN Machinery is a global leader in the sheet metal industry. We are looking to add a Parts Coordinator to a fast-growing team. This position is ideal for a candidate with a high degree of organizational skills, combined with computer and software knowledge. This candidate will be asked to develop an environment where they can work to better help our customer’s experience. Learn more about our business at https://cidanmachinery.com/us/

Responsibilities

Candidate must have strong organizational skills and knowledge of Microsoft Office software and ERP systems. The purpose of this role is to support CIDAN’s vision of being the industry leader in overall Customer Experience. This position will work closely with Service, Sales, Vendors, Accounting, and Logistics.

• Sales Order Entry for parts into ERP system
• Create and Issue Purchase Orders to vendors
• Involvement in parts safety stock level management
• Daily communication with customers via email and phone
• Effective follow-up on customer orders
• Cross department communication
• Aid in physical inventory counts

Requirements

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills and/or abilities required.

• High organizational skills, for effectiveness in high paced environment where multitasking is required
• Customer service and inside sales know-how
• Exceptional oral/written communication and listening skills
• Commitment to an elevated level of customer satisfaction and continuous process improvement to help CIDAN's initiatives
• Effective collaborator with the ability to work independently
• Energetic, able to provide and receive feedback
• Superior organizational skills
• Experienced with ERP systems
• Skilled user in MS Office programs
• Customer focused; dedicated to meeting the expectations customers
• Team player

Preferred Qualifications

• Knowledge of data entry and/or tracking systems
• Elevated level of computer proficiency in Windows environment, and ERP
• Detail-oriented demonstrating initiative to point out issues in processes and to make corrective recommendations
• Proven problem solver

Benefits

• Health Benefits
• 401(K) Company Matching Contributions
• Paid Vacation/PTO
• Flexible Spending Account
• Health Spending Account - Employer Contribution
• Life Insurance - Employer Paid
• Long-Term Disability - Employer Paid
• Professional Development Allowance
• Annual Profit Sharing