Chiller Technician

A FirstCall Mechanical Company

CHILLER TECHNICIAN

Location: Lebanon, VA

WHO IS STARNES INC.?

Starnes, INC. was founded in 1975 in Lebanon, VA. Starnes INC. is an HVAC company dedicated to providing the highest quality service to Southwest Virginia and Northeast Tennessee. The definition of service is to serve. We provide HVAC service as a product but our mission as a company is to serve. We serve our community with the highest quality and dedication of HVAC services. We are committed to this daily with 24 hour response to the needs of our customers with highly trained and hard working employees almost all with college degrees and training from our community.

WHO IS FIRSTCALL MECHANICAL?

FirstCall Mechanical is a commercial and industrial HVAC, building controls, electrical, and plumbing services company. We serve commercial and industrial customers, including distribution centers, cold storage facilities, food manufacturing facilities, universities, and other commercial properties. FirstCall has approximately 290 employees and operations across Virginia, Tennessee, North Carolina, South Carolina, Georgia, Florida, and Texas. We are actively growing our operations across the country.

FirstCall Mechanical not only partners with companies to nurture growth in the market, but also provides equal focus on employee growth and development as well. We believe when YOU succeed, we all succeed, so we strive to be the first call for talented team members who want a career, not just a job.

POSITION OVERVIEW

We are currently seeking a Chiller Technician to join our fast-growing team in Lebanon, VA. The ideal candidate will have a can-do attitude and strong problem-solving skills, as well as a high level of customer service.

JOB RESPONSIBILITIES

• Perform routine, and unscheduled, maintenance and repair of industrial mechanical systems including air cooled chillers, centrifugal chillers, pumps, cooling towers, air handler units, valves, fan coil units, variable air volume systems, etc
• Diagnose and repair of machine and equipment defects including electronic, mechanical, and electrical components related to these systems
• Conduct preventive maintenance, repair, installation, general servicing, and troubleshooting of mechanical HVAC systems
• Responsible for high levels of customer satisfaction through direct, on-site, customer interface
• Mentor peers on mechanical HVAC installation & service activities
• Properly completes required project and service documentation
• Service, troubleshoot, and repair commercial/industrial Chiller and Refrigeration Equipment
• Inspect, Service, Repair, and Modify compressors, evaporators, condensers, pumps, expansion valves, controls
• Perform routine preventative maintenance
• Diagnose, repair, and replace defective parts in units
• Comfortable and knowledgeable in electrical including electrical components, timers, contactors, relays
• Follow and read blueprints, specifications, wiring diagrams, and instructions

QUALIFICATIONS

• High school diploma or GED
• 2-5+ years of experience
• Mechanical aptitude and the ability to operate, or learn to operate, all necessary tools and equipment
• Available to work flexible hours and on-call shifts as needed
• Ability to lift up to 75 pounds and ability to lift and carry items weighing up to 50 pounds
• Sufficient physical agility to work in awkward places and from ladders or scaffolding as required by particular jobs
• Physical ability to endure high and low outside temperatures
• Valid driver's license
• Active EPA certificate

BENEFITS

• Competitive Wages & Weekly Pay
• FREE dental insurance for employee
• FREE short-term disability
• FREE life insurance coverage of $20,000
• Eligible for insurance benefits 1st of the month after hire date with multiple options
• 401k plan with generous company match after 30 days
• PTO & Paid Holidays
• Access to FirstCall Academy for training and development
• Education Reimbursement Program
• Generous Employee Referral Program

ACCOUNTABILITIES

• Continual learning and development in the body of knowledge through FirstCall Academy, to ensure we set the bar for skill level in the industry
• Elite level of customer service, to ensure we continue to be the FirstCall our customers make for their HVAC & Refrigeration needs

ORGANIZATIONAL ALIGNMENT

This position will report to the local service manager, and has the responsibility to the entire Starnes Inc. team and all of our customers.

BEHAVIORAL PROFILE

Strategic Skills

Ability to learn new skills and knowledge. Ability to understand concepts and complexity comfortably. Open to change and will try anything to find solutions. Able to handle uncertainty and make decisions without knowing the whole story.

Operating Skills

Ability to discern between tasks to determine how best to accomplish goals and organize task/people assignments to get results in a timely way. Ability to figure out processes and simplify them in order to maximize workflow.

Behavior Skills

Ability to manage people and situations when conflicts arise. Ability to seize opportunities with the drive to complete goals.

Reasoning Ability

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Mental stamina for problem solving and prioritizing multiple tasks.

Personal and Interpersonal Skills

Ability to establish and grow relationships with customers through effective verbal and written communication. Dedicated to the needs of the customers, manufacturers and peers and has the patience to actively listen to all business partners. Able to solve problems and skillfully negotiate with a minimum of noise while managing stress. Demonstrates integrity and trust through appropriate directness and truthfulness. Ability to understand personal strengths and weaknesses, seek feedback and improve upon shortcomings.

Environmental Requirements

Has ability to work remote when not required in office for project-specific requirements.

Physical Demands

While performing the duties of this job, the employee is regularly required to use hands to operate the computer keyboard and telephone, reach with hands and arms. The employee frequently is required to stand, walk, and sit. The employee is occasionally required to climb or balance and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.

NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.

Starnes Inc. is an Equal Opportunity Employer