Medical Office Receptionist - Full Time

Oregon SurgiCenter has a FT Receptionist/Registration opportunity available.

Oregon Urology Institute and Oregon SurgiCenter is one of the largest, most advanced urological centers in the Northwest. Oregon Urology Institute provides patients with some of the region's finest medical experts covering every major urological specialty using proven and leading-edge technologies. Oregon SurgiCenter is an outpatient surgery center devoted to urologic procedures.

Greets and registers all patients in a timely manner. Ensures patients are escorted to appropriate patient care areas. Assumes responsibility for registration of all patients in accordance with federal, state and Oregon SurgiCenter policies and procedures.

DUTIES AND RESPONSIBILITIES

1. Prepares patient charts and enters patient information into computer.
2. Interviews patient, relatives, or other responsible individual in order to obtain identifying and biographical information. Interprets Oregon SurgiCenter regulations to patient concerning pre-operative requirements. Explains rates, charges, services, and Center policies regarding payment of accounts.
3. Obtains signatures for insurance filing and surgery consents.
4. Collects patient payments and receipts - balancing cash drawer daily.
5. Answers telephone as needed.
6. Learns all other aspects of admitting, scheduling, and medical records for optimal efficiency of the business office.
7. Participates in the Quality Improvement process and activities including the areas of Safety, Medical Records Maintenance, Patient Satisfaction, Physician Satisfaction, Documentation, Compliance with OSHS Standards, and Risk Management.
8. Adheres to HIPAA standards to ensure patient confidentiality.
9. Performs other miscellaneous secretarial duties as needed.

WORKING CONDITIONS (PHYSICAL)

1. Extensive pulling, pushing, bending, and lifting.
2. Sitting, standing, and walking a considerable amount of time.
3. Must be able to hear and speak clearly.
4. Must be able to read and write legibly.
5. Uses telephone often.

WORKING CONDITIONS (ENVIRONMENTAL)

1. Well-lighted and ventilated with non-hazardous equipment.

REQUIREMENTS

1. Possesses strong initiative to get daily work finished and processed.
2. Has ability to communicate effectively with patients, physicians, and other staff members. Can manage heavy phone traffic.
3. Possesses accurate judgment, especially handling insurance claims and dealing with patient accounts.
4. Versatile and willing to coordinate with and participate in, when necessary, all other aspects of the Business Office.
5. Is courteous, understanding, and sympathetic toward patients, physicians, and others. Demonstrates a polite, courteous, and friendly manner.
6. Participates in Quality Improvement activities.
7. Maintains regular attendance.
8. Maintains CPR certification.
9. Organizational skills are above average.
10. Computer literate.
11. Handles stressful situations with little or no supervision.

QUALIFICATIONS

1. High school diploma, business course, English and computer skills.
2. Cooperative work attitude toward and with co-employees, management, patients, visitors, and physicians.
3. Maintains CPR certification.

This description is intended to provide only basic guidelines for meeting job requirements. Responsibilities, knowledge, skills, abilities and working conditions may change as needs evolve.

All candidates must pass a drug screen, reference, and background check to be considered for employment. All new employees must be fully vaccinated for COVID-19 and able to provide proof on their first day of work.

NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.

This is a full-time position. No nights or weekends. Oregon SurgiCenter offers employees fully employer paid life, health, dental and vision, 6 paid holidays, generous PTO, voluntary benefits, and an outstanding retirement. Please apply!

Oregon SurgiCenter is an equal opportunity employer that is committed to fair and impartial treatment of employees, job applicants, and contractors, and to maintaining a discrimination and harassment-free work environment where people treat one another with respect. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.