HIR- Shop Service Technician

Job Summary: This position demonstrates the ability to perform basic inspections, basic diagnoses, and basic repairs of heavy equipment and/or related equipment or components, following established procedures and guidelines. Works as a member of a
team to provide basic mechanical services that satisfy customer needs and achieve departmental goals.

Entry-level position – Generally has less than two years of experience and/or demonstrated job-relevant knowledge/skills. Relies on instructions and pre-established guidelines to perform the functions of the job; works under immediate supervision.

The incumbent in this position is expected to model the following practices daily: 1) Demonstrate alignment with the company's mission and core business values; 2) Collaborate with key internal/external resources; 3) Participate in ongoing self-development.

Essential Functions:

• Performs basic troubleshooting and diagnosing of equipment malfunctions and failures
• Assists in the rebuilding, repairing, and maintaining of equipment and components
• Learns how to plan equipment and component repairs
• Learns how to complete parts orders and identify parts for return
• Maintains all equipment and work areas – keeps in good, clean, and orderly condition
• Completes all documents associated with repairs promptly
• Works safely at all times and adheres to all applicable safety policies; complies with all company policies, procedures, and standards
• Works overtime as required by workload and customers’ needs
• Updates job knowledge by participating in educational opportunities; e.g., ProTech Technician Training Paths
• Requires regular and punctual employee attendance
• Performs other duties as assigned

Knowledge, Skills, and Abilities:

• General knowledge of equipment and tools, including their designs, uses, repair, and maintenance
• Demonstrates proficiency with current computer software, related hardware, and machine electronic systems
• Operation and control skills - Controlling operations of equipment or systems
• Equipment selection skills - Determining the kind of tools and equipment needed to do a job
• Ability to operate a conventional forklift
• Ability to operate hand tools, power tools, pneumatic tools, and equipment used in mechanical repair
• The ability to quickly and repeatedly operate the controls of a machine or a vehicle to exact positions
• The ability to make precisely coordinated movements of the fingers of one or both hands to grasp, manipulate, or assemble very small objects
• The ability to read, write, and understand information
• The ability to listen to and understand information and ideas presented through spoken words and sentences

Additional Requirements:

• Must have/acquire basic mechanic hand and pneumatic tools (metric/standard)

Education and Experience:

• One or more years of work-related skill, knowledge, or experience is preferred
• High school diploma or equivalent preferred

Supervisory Responsibilities:

• None

Travel:

• No travel is expected for this position

Physical Requirements:

• Must be able to move objects, and use abdominal and lower back muscles to provide support over time without fatigue
• Frequently moves materials or equipment weighing up to 50 pounds
• Constant movement and use of limbs; this position requires good manual dexterity, coordination, and stamina
• Ascends/descends with gradual or continuous progress by oneself, using both hands and feet and climbs up and down ladders and/or equipment
• Be able to maneuver safely and work underneath equipment
• Routinely reacts to visual, auditory, and other signals, including alarms and instructions, and is required to visually inspect work

Work Environment:

• Regularly works indoors around moving mechanical parts
• May be exposed to weather extremes when working outside in conditions that include inclement weather, heat, cold, and humidity
• Noise level may be loud at times
• Exposure to small quantities of chemicals, dust, steam, high-pressure water, and high-speed rotating equipment
• Requires wearing common protective or safety equipment
• Required to perform work in cramped spaces and/or high places