Business Office Manager in Training - Avamere Rehab of Lebanon

Business Office Manager in Training

Status: Full-Time

Schedule: Monday-Friday

Location: Avamere Rehab of Lebanon - 350 8th St. Lebanon, OR 97355

The primary responsibility of this position is to learn the day-to-day responsibilities of a Business Office Manager with Avamere

Employee Perks for Full-Time Employment:

• Tuition assistance
• Mentorship opportunities
• Career development
• Employee assistance program featuring counseling services, financial coaching, free legal services and more
• Generous employee referral program
• Paid time off/sick leave (rolls over annually)
• 401K retirement plan with employer match
• Comprehensive benefits package with medical coverage, voluntary dental, vision, and life insurance, short-term disability, and AD&D coverage
• Access up to 50% of your net earned income after payday

Avamere understands the importance of affordable and accessible healthcare for our team members and is very excited to partner with SEIU 503 and the Essential Worker Healthcare Trust to offer an excellent health insurance benefit plan at a significantly reduced cost to the employee. Our Full-Time Oregon team members will be able to participate in a PPO or HMO plan with deductibles as low as $800.00 with significantly reduced premium costs. Employees will be eligible to start using their benefits within their first month of hire – no 60+ day waiting period! Vision, Dental, STD, LTD, AD&D, and other benefits are available for enrollment as well.

Responsibilities:

• Learn the concepts of the Business Office Manager position with Avamere
• Accounts Receivable
  o Manage the business office systems in accordance with Avamere policies and procedures including completion of daily, weekly, and monthly tasks and nonnegotiables.
  o Perform routine billing process by ensuring billing is set up, billed, and collected timely and accurately.
  o Ensure payer tree accuracy for all new admissions and payer changes as well as insurance verification upon admission and year end.
  o Identify, research and correct billing discrepancies timely and communicate with the administrator and regional support to problem solve and collect on difficult accounts.
  o Applies knowledge of skilled nursing insurance billing including but not limited to Medicare, Medicaid, private insurance, HMOs, and co-insurances.
  o Stays current with facility contracts along with industry changes, covered charges, and billing practices.
  o Communicates with residents and/or responsible parties regarding bills and financial obligations per collection policy.
  o Participated in monthly A/R review and completes necessary reports as required.
  o Complete the month end close within designated timeframe by utilizing the month end daily task form and month end check list. Expectations for the month end process include bad debt logs, refund tracking log, adjustment log, triple check, etc.
• Maintains accurate and up to date records of business office functions including accounts receivable (A/R), accounts payable (A/P), admissions and census numbers, resident insurance information and financial files, bank deposits, petty cash, and resident trust accounts.
• Engage as part of the management team by actively contributing to problem solving, decision making, center and company-wide initiatives and attending management team meetings such as stand up, triple check, utilization review (UR) quality assurance performance improvement (QAPI), and other meetings as required.
• Provides prompt, professional, and courteous customer service to residents, family members, vendors, and outside representatives.
• Review resident trust accounts, follow Avamere policy and procedures as well as state regulations, and month end reconciliation.
• Assist in implementing the day-to-day functions of the accounting department.

o Prepare monthly accrual logs of open invoices and reclasses as directed. Assist in preparing expense reports, petty cash reconciliation, etc.

• Accounts payable (if required by facility)
  o Process and verify payment of invoices on a timely basis including verifying purchase
  orders and invoices match.
  o Verify invoices received for quantity, unit price, extensions, and discounts.
  o Forward invoices to appropriate department personnel for approval for payment.
  o Code invoices with appropriate chart of account number to assure that expenses
  are distributed to the correct expense account and vendors.
  o Communicate with suppliers/vendors concerning errors or questions on invoices.
• Perform functions of computer/data processor efficiently and adequately.
  o Maintain and secure usernames and passwords.
  o Stay up to date on all programs and software that are utilized by Avamere.
• Ensure that resident admission contracts are signed and appropriately filed per BOM
  admission checklist.
• Payroll (if required by facility)
  o Assist in preparing payroll, time sheets, etc., as directed.
  o Maintain payroll to include maintenance of employee records, processing timecards, paychecks, computation of federal and state payroll taxes, miscellaneous deductions, etc., as directed.
• Report known or suspected incidents of fraud, waste and or abuse to the Administrator.
• Participation in all compliance training programs.
• Attend and participate in facility mandatory in-service training programs as scheduled (e.g., OSHA, TB, HIPAA, Abuse Prevention, etc.).
• Follow established safety regulations, to include fire protection/prevention, smoking regulations, infection control, etc.
• Assist in preparing budget and financial information as directed.
• Ensure that the resident’s rights to fair and equitable treatment, self-determination, individuality, privacy, property, and civil rights, including the right to wage complaints, are well established, and always maintained.

Requirements and Qualifications:

• 2 years medical billing experience required, SNF preferred, including Medicare, Medicaid, HMOs.
• Must have, as a minimum, three (3) years’ experience in bookkeeping or accounting practices. Experience in SNF accounting preferred but not required.
• Travel as needed to other Avamere facilities for necessary training
• Must possess, as a minimum, a high-school diploma or its equivalent.
• Proficient in Microsoft word, excel, email, teams.
• Must be knowledgeable of computers, data entry/retrieval, output, etc.
• Must possess the ability to deal tactfully with personnel, residents, family members, visitors, government agencies/personnel and the general public.
• Must possess the ability to plan, organize, develop, implement, and interpret the programs, goals, objectives, policies, and procedures, etc., that are necessary for providing sound accounting techniques.
• Must possess the ability to seek out new methods and principles and be willing to incorporate them into existing accounting practices.
• Must possess the ability to examine and verify financial documents and reports.
• Must be able to prepare financial and other records in a systematic, neat, and legible manner.

Avamere Living is an Equal Opportunity Employer and participates in E-Verify