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Customer Care Representative
| Hours | Full-time, Part-time |
|---|---|
| Location | Newton, Iowa |
About this job
Job Description
We take great pride in our company vision: caring for our customers and employees like family as we all work to facilitate the 3 things most important to Gregg Young:
1) raving fans 2) exceeding customer’s expectations and 3) consistency in process execution.
The Gregg Young Automotive Group is dedicated to creating an educated, motivated, and inspired TEAM of employees that will go the extra mile for our customers every time, without fail.
Customer Care Specialist Responsibilities:
ability to navigate inbound customer communications, and provide guidance to secure a confirmed customer reservation
computer competency required: ability to navigate multiple platforms, sites, and applications simultaneously utilizing dual monitors
Microsoft Office understanding needed, we will train on the additional platforms
having a proactive mindset, coupled with the willingness to seek out, source, and maintain current and future customer communications
full spectrum training and on-going mentorship thereafter…
What we offer:
Comprehensive employee benefits package: medical, dental, vision, disability, 401k, paid time off
Traditional 40 hours scheduled over a 5 day work week
Compensation: $16/hour, plus a tiered bonus structure
All applicants must submit to a background authorization.
Applications are accepted at www.greggyoungcareers.com
Gregg Young Auto Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Gregg Young Auto Group complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
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