Sr Product Manager - Technical

Be unstoppable with us!T-Mobile is synonymous with innovation–and you could be part of the team that disrupted an entire industry! We reinvented customer service, brought real 5G to the nation, and now we’re shaping the future of technology in wireless and beyond. Our work is as exciting as it is rewarding, so consider the career opportunity below as your invitation to grow with us, make big things happen with us, above all, #BEYOU with us. Together, we won’t stop!ob OverviewWe're on the lookout for an innovative Senior Product Manager who specializes in strategic planning and driving commercial success within messaging ecosystems.. In this role, you will lead our messaging products' strategic direction while optimizing commercial performance to increase revenue and growth opportunities. You'll demonstrate your deep understanding of market dynamics, user behavior, and business models to develop and implement strategies that drive both user engagement and financial success.No day is the same for the Product Manager, Technical, but generally, day to day activities or responsibilities include: Define product requirements for SMS/MMS services. Conducts market research; writing features or user stories; settling specifications, defining long-term strategy of the product; creating the product roadmap; driving technical delivery end to end; defining scope for releases/product increments; partnering with development, project/program management, marketing, and other key team members to define release schedule; and support/drive go-to-market activities, as needed.This role is located at our Bellevue HQ and offers three days a week in-person collaboration!Responsibilities:Owns messaging product end to end for complex or cross-platform solutions for products of the highest level of complexity and scope or family of products. This includes creating, managing, maintaining, and communicating product vision and strategy, including technical vision and capabilities.Industry and messaging expertise, ideally Shortcode, Longcode, and Toll-Free SMS services.Extraordinary story-teller!Risk Management: Identifying potential risks, dependencies, and obstacles that may impact the product's success. Proactively addressing these challenges through mitigation strategies, contingency planning, and effective risk management practices.Strong Technical competence in messaging spaceSolid understanding of policy and compliance with Messaging guidelines and TCPA regulationsDesigns and drives end-user product researchPartners with business, internal/external team members, and Leadership to understand current customer experience, identifies areas of opportunityAnalyzes quantitative and qualitative data to identify product innovation opportunities or root causes of issues and assesses opportunity size and impact. May work with data scientists to answer complex questions or identify meaningful insights from data.Works with partners and follows enterprise process to secure and maintain product funding.Anticipates industry trends, direction, and innovation, analyses potential impacts or opportunities to customer / product, and incorporates analyses into product process.Communicates, influences, and sells ideas at the VP level and below. This includes regularly delivering product presentations.Drives specific ad hoc analysis and presents information to executive-level management on request.Influences product feature sets or technical improvements to improve customer experience.Works with external third parties to assess partnerships and licensing opportunities.Maintains current understanding of tech trends. Assesses how trends impact the roadmap or create opportunities for product innovation.Collaborates with PM and Dev leadersOwns and runs product backlog and priorities with our business and technology partners.Scopes and ensures alignment on the prioritization of activities based on business and customer impact.Ensures existing production defects are factored into regular backlog prioritization for resolution based on priority.Collaborates with partners and Dev / Execution teams to create and communicate anticipated release schedule.Conduct Product Quarterly Business Reviews (QBR’s) and Steering meetings.Runs beta and pilot programs with early-stage products and samples.Collaborates with public relations to promote product or de-escalate issues.Supports T-Mobile Care teams with product or technical knowledge and additional documentation.Assists with the overall execution relating to all aspects of the software development process, from defining the strategy and architecture through deployment and support.Recognizes and communicates technical challenges to team members and makes educated trade-off decisions with the team.Accountable for product quality and performance in production environment. Accountable for product team response in event of critical or high impacting defect, including communications to partners at all levels..Leads development of adoption tools and training materials.Identify execution, operational, organizational issues that impede product success. Drive improvement plan to change or resolve issues (within sphere of influence).• At least 18 years of age• Legally authorized to work in the United States#LI-CorporateWashington Pay Range : $162,100.00 - $219,300.00The pay range above is the general base pay range for a successful candidate in the state listed. The successful candidate’s actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay may be above or below this range. At T-Mobile, employees in regular, non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus, based on their role. Most Corporate employees are eligible for a year-end bonus based on company and/or individual performance and which is set at a percentage of the employee’s eligible earnings in the prior year. Certain positions in Customer Care are eligible for monthly bonuses based on individual and/or team performance, while Retail and Business Sales roles are eligible for monthly or quarterly sales incentives. And since we are ALL owners, EVERY employee at T-Mobile is eligible for an Annual Stock Grant.At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to paid 12 holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short and long term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there- eligible employees can receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile’s amazing benefits, check out .  Never stop growing!T-Mobile doesn’t have a corporate ladder–it’s more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it’s that shared drive to aim high that drives our business and our culture forward.T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.SummaryLocation: Bellevue, WashingtonType: Full time