Store Associate

Job Title: Store Associate

Department: Stores

Reports to: Store Manager

Status: Full-time, Part-time (Non-exempt)

Location: [Insert Location]

Salon Service Group, founded over 32 years ago, is the nation's largest privately-owned professional beauty distributor. SSG proudly partners with the Professional Beauty Industry exclusively, through salons, spas and stylists. We have conveniently located, professionally exclusive wholesale stores representing our independently owned, high-end professional portfolio of haircare brands across SSG territories. We are committed to excellent service, quality products and most importantly, we build strong lifelong partnerships with our customers. Our highest priority is to provide our customers with the tools and support that they need for success.

Do you enjoy the fast pace, energetic atmosphere of a retail career but want a balanced life outside of work? Our stores close in the evening and for most of the weekend! We do all we can to help our teams have real work/life balance.

Job Summary: Store Associates deliver exceptional customer experiences through focus on partnership. They work directly with the Store Manager, Distributor Sales Consultants, and other team members in an upbeat environment to drive sales, meet goals, and maintain high SSG retail standards.

Duties/Responsibilities:

• Ensure exemplary service in a friendly environment where customers are top priority and strong partnerships are fostered.
• Perform day to day operations of a retail store including inventory management, cash management, and general retail store upkeep.
• Communicate consistently with area DSCs to meet and exceed sales goals.
• Contribute to sales growth by participating regularly in product knowledge classes and other training opportunities.
• Maintain a high standard of store appearance including merchandising, product placement, marketing, and cleanliness.
• Accurately and efficiently complete all sales transactions, balance cash drawer daily.
• Properly process returns and discounts, aligning with the company's stated policy and procedures.
• Stay current with market trends, make product recommendations, and drive sales.

• You possess a cheerful working attitude
• You have prior retail sales experience
• You have a passion for the beauty industry
• You work well independently and with others
• You thrive in a fast-paced workplace
• You enjoy problem solving
• You are familiar with POS (point of sale) systems and can learn new technologies
• You can work a flexible schedule including Saturdays if needed
• You have reliable transportation

Physical Requirements:

• Stand and walk for 8 hours per day
• Lift up to 30 pounds

Working for SSG will provide you with:

• Health, Dental, Vision, Life, and AD&D Insurance available
• Health Savings Account or Flexible Spending Account
• Employee Assistance Program
• 401 (k) Retirement Plan - SSG matches 50% of the employee’s contributions up to 2% of their yearly income
• Paid vacation and sick leave
• Holiday pay
• Sam’s Club membership for you and a friend or family member
• Discounts on exclusive hair products
• Employee referral program - $1,000 potential earnings per referral

SSG is an EQUAL EMPLOYMENT OPPORTUNITY employer. Candidates are considered for employment with SSG without regard to their race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, veteran status, or other classification protected by applicable federal, state, or local law.