Front Desk Agent(3pm-11pm/Part-time)-Holiday Inn Express

Front Desk staff needed

Holiday Inn Express in Troy, IL

2nd Shift 3pm-9pm / 3pm-11pm

Weekends and Holidays would be required

This position is 24-30 hours a week

Weekend differential of $1.50 an hour

PTO time available

IHG Employee discount benefits at most IHG Properties

Starting pay is $15.50 per hour

Duties for this position include:

Checking Guests in and out using OPERA PMS 

Balancing house accounts 

Completing preparation of all reports relevant to daily revenues 

Assist in booking room reservations, answering hotel phone calls, notifying guests of messages 

Qualifications Include: (not limited to)
RELIABLE AND ABLE TO WORK WHEN NEEDED 

Previous Hotel experience is much desired 

Previous customer service experience is desired 

IHG and Opera PMS experience a plus 

Flexible schedule with the ability to work weekends and holidays as needed 

Excellent communication skills both verbal and non-verbal 

Candidate should be willing to go above and beyond for our guests and have a professional, positive attitude 

Excellent phone and computer skills 

Ability to read and speak English 

Previous cash handling experience preferred

MUST PASS BACKGROUND CHECK

Applications in person also accepted 9am to 4pm Monday-Friday at

2011 Formosa Rd.

Troy, IL 62294

Property managed by General Hotels Corporation. See our website for more details at