Server - Fine Dining Luxury Ranch Resort

Sorrel River Ranch is a luxury property located along the scenic Colorado River surrounded by stunning buttes and mesas. This exclusive 240-acre riverside oasis is 17 miles from Moab, 21 miles from Arches National Park, and 43 miles from Canyonlands National Park.
 

POSITION OVERVIEW:

The Server at Sorrel River Ranch plays a crucial role in providing exceptional dining experiences for guests. They are responsible for taking orders, serving food and beverages, and ensuring customer satisfaction. The role involves maintaining a high level of professionalism, knowledge of the menu, and excellent customer service skills.

Key Responsibilities:

1. Customer Service:

   • Greet guests warmly and assist them in selecting menu items.
   • Provide recommendations based on guest preferences and menu knowledge.
   • Address customer inquiries and concerns in a polite and timely manner.

2. Order Taking and Service:

   • Take accurate food and beverage orders from guests.
   • Input orders into the POS system and communicate with kitchen staff.
   • Serve food and beverages promptly and accurately.

3. Menu Knowledge:

   • Stay informed about menu items, specials, and ingredients.
   • Describe menu items, preparation methods, and ingredients to guests.

4. Table Maintenance:

   • Set up and maintain dining areas to ensure cleanliness and organization.
   • Clear and reset tables efficiently.
   • Refill water glasses and attend to guest needs during the meal.

5. Team Collaboration:

   • Work closely with kitchen and bar staff to coordinate order delivery.
   • Communicate effectively with team members to ensure smooth service.

6. Payment Processing:

   • Present bills to guests and process payments accurately.
   • Handle cash, credit cards, and other forms of payment.

7. Adherence to Policies and Standards:

   • Follow company policies, procedures, and sanitation guidelines.
   • Maintain a neat and professional appearance.

Qualifications:

• Previous experience in a similar role is often preferred.
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced environment.
• Knowledge of food safety and hygiene standards.

Education / Experience /Other Requirements:

• Candidate should have experience in fine dining.
• Must be a minimum of 21 years old
• Must be able to lift up to 40 lbs, stand for long periods, and walk up and downstairs.
• Must be knowledgeable about products and local area attractions.●
• Positive interpersonal skills are required.
• Must speak English fluently and be able to write in basic English.

We have limited rental housing available on a first-come, first-served basis. The starting rate of pay will be based on the level of experience.

We thank all applicants; however, only those selected for an interview will be contacted. Applicants who do not already have legal permission to work in the United States will not be considered. Sorrel River Ranch Resort & Spa is an Equal Opportunity Employer committed to a diverse work culture, M/F/D/V.

The above statements are intended to describe the general nature and level of work performed by employees assigned to this position. They are not intended to be construed as an exhaustive list of all job duties performed by the team member so classified. Management reserves the right to revise or amend duties at any time.