You might also like
in Southern Pines, NC
Xponential General Manager- Raleigh Midtown
Estimated Pay | $48 per hour |
---|---|
Hours | Full-time, Part-time |
Location | Southern Pines, North Carolina |
Compare Pay
Estimated Pay$21.88
$48.09
$106.34
About this job
Job Description
General Manager Job Description
General Managers are responsible for meeting studio sales goals, membership renewals and ancillary service goals by pre-planning with strategic new customer outreach, in-club leads (first time riders) and securing member referrals. Under the management of a Franchise Owner and with the support of a team, General Managers must exemplify leadership qualities in all areas of the business. General Managers must have the ability to build lasting relationships with prospective and current members in order build a strong ambassadorship and retain members. The General Manager is rooted in hospitality and upholds our Mission of fueling energetic communal experience.
Requirement:
- 2+ years of retail/service sales or fitness sales experience.
- Confident in generating personal sales and training Sales Reps in sales.
- Ability to manage and drive 2 revenue streams: memberships and retail.
- Must be fluent in English and have excellent communication and strong interpersonal skills in person, on the telephone and via email
- Ability to excel in a fast changing, diverse environment.
- Ability to recognize areas of improvement and make changes using good judgment.
- An affinity and passion for fitness.
- Solid writing and grammar skills.
- Highly organized, proficient in data management, ability to prioritize and meet deadlines.
- Professional, punctual, reliable and neat.
- Strong attention to detail and accuracy.
- Trustworthy and ability to handle confidential information.
- Ability to work harmoniously with co-workers, clients and the general public.
- Proficiency with computers and Studio software.
Duties:
- Lead Generation
- Strategically engage in marketing efforts to generate leads for the studio
- Lead Management
- Following the LASER process in order to convert Leads to Members
- New member acquisition and converting non-members to membership
- Membership and Rider Relations
- Build rapport and lasting relationships all members
- Retain existing members and engage with them in a way that generates referrals
- Handle all Rider concerns with a solutions-focused attitude in a timely manner
- Team
- Hire and train new Team Members
- Manage schedule
- Supervise Team Performance and Drive Results
- Financial Performance
- Collaborate with Studio Owner to set monthly, weekly, and daily targets
- Conduct pre-planning on a monthly/quarterly basis to ensure financial targets are met
- Operations
- Maintain cleanliness and organization of the Studio
- Ensure all technology is working and submit trouble tickets when necessary
Compensation & Benefits:
- This position offers competitive base + bonuses; based on experience & performance.
- Commission paid on sales
- Opportunity to bonus, based on performance
- Complimentary Classes at Studio