Patient Care Specialist II

JOB SUMMARY:

Works in conjunction with the Community Health Centers and the Patient Care Team to help improve the health status, health knowledge, attitudes, and practices of patients by promoting, supporting, and assisting with follow-up calls, health assessments, home assessments, vital sign measurements, diabetes blood testing, non-emergency medical transportation, prescription delivery, health education and prevention. Works with the elders, children, and others as necessary in the five-county service area. Helps to improve the overall health and wellbeing of Tribal members and other patients through diabetes prevention, nutrition, and/or fitness education. Supports the Patient Care Supervisor for the Special Diabetes Program for Indians (SDPI) grant to assure all deliverables are met in a timely manner and costs are aligned with the scope of the project.

WORK SCHEDULE:

Monday - Friday; 8:00 AM - 5:00 PM; 1 Hour Lunch Break

JOB FUNCTIONS:

include, but not limited to, the following:

• Coordinates with the SDPI Grant Project Coordinator on the Special Diabetes Program for Indians to include program and budget development/monitoring, timely reporting, assuring goals and objectives are met, implementing program activities and compliance with all special grant conditions.
• Provides individual and/or group nutrition, diabetes, and/or fitness education.
• Makes scheduled home visits and preforms vital signs, diabetic blood testing, provides general health education, and makes referrals.
• Report health concerns back to the Patient Care Coordinator.

• Assists with patient Activities of Daily Living and Instrumental Activities of Daily Living as determined by Patient Care Coordinator and medical provider.
• Coordinates home visits with the Patient Care Coordinator and medical provider.
• Provides education in the use of such things as: walkers, crutches, wheelchairs, canes, and other applicable durable medical equipment (DME).
• Transports clients for non-emergency medical services.
• Assists with community health outreach screenings.
• Assists with community health education, promotion, special projects, and disease prevention events.
• Participates in community functions and events as part of the health team.
• Enters patient contact and patient data into the patient’s chart (AthenaHealth).
• Coordinates with the Outreach and Enrollment Specialists to help enroll clients in programs for services.
• Attends training and conferences to meet requirements for maintaining certification.
• Responsible for assuring medications are delivered in a timely manner.
• Delivers high quality customer service.
• Requires frequent travel to fulfill job responsibilities.
• Other duties as assigned to support the efficient operations of the Health Department.

Requirements

General Requirements:

• Must be insurable through the Tribe’s vehicle insurance required.
• Must pass a criminal and fingerprint background check according to P.L. 101-630 standards required.
• Must pass a pre-employment alcohol/drug screening required.
• Must pass the patient care credentialing process required.
• Must pass a physical examination prior to or contemporaneous with hiring.

Education & Experience:

• High School Diploma, equivalent GED or higher required.
• Two (2) years’ experiences in the health care field required.
• Work experience and/or education in diabetes prevention, nutrition, or fitness education required.

License & Certification:

• Must possess, maintain, and provide proof of a valid Driver’s License required.
• Must obtain, maintain, and provide proof of a valid Basic Life Support (BLS) Certificate within three (3) months of hire required.
• Must obtain, maintain, and provide proof of a valid Community Health Representative (CHR) Basic and Advanced training OR Diabetes Education Training/Certification OR Certified Lifestyle Coach within three (3) months of hire required.

Benefits

• Group Health Care Plan (Health, Dental, Vision, Life/AD&D and Long-Term Disability). Employer paid premiums for Employee, Spouse and Dependents
• Supplemental/Voluntary Benefits (Aflac, Life/AD&D and Short-Term Disability)
• HSA Bank Account - Monthly employer contributions
• Retirement Plan (401k, Roth) - Dollar for dollar match up to 6%
• Paid Vacation/Annual Leave
• Paid Sick Leave
• Paid Holidays (Federal, State and Tribal) - Paid according to set work schedule only
• Paid Birthday Leave
• Paid Bereavement Leave
• Employee Assistance Program
• Education Assistance Program
• Wellness Program - Earn up to $1,000 into your HSA account per year