Coachlight Clinic & Spa - Clinical Assistant

Cosmetic Physician Partners has established a chain of medical aesthetic clinics throughout the United States. Our mission is to offer exceptional leadership, support services, and an unparalleled brand experience to deliver remarkable outcomes. Our ultimate aim is to improve the quality of life for both our clients and team members.

We are currently seeking a Clinical Assistant for a highly recognized and sought-after MedSpa located in Des Moines, IA, Coachlight Clinic & Spa. This clinic is led by one of the top-ranked Plastic Surgeon Providers in the United States and specializes in a variety of cosmetic treatments including Botox, Juvéderm, SkinMedica, CoolSculpting, Sciton laser, anti-aging treatments, and more. Alastin Skincare products are also available at the clinic.

Responsibilities: 

• Provide personal attention to clients in escorting them to the clinic rooms.
• Assist with client Visia and treatment images
• Apply/remove topical numbing cream and completely prepare the client for treatment
• Follow SOP for Clinical Assistant as documented
• Verify client medical history is complete and updated. Provide patients with applicable consent forms.
• Prepare clinic rooms with proper equipment daily
• Replenish supplies in clinic rooms daily
• Replenish towels, linens, and blankets as necessary
• Take all dirty linens to laundry room
• Assist clients with special requests and provide hospitality services as directed, such as water, tea service, etc
• Keep clinic rooms immaculate
• Use Nextech to prepare the room depending on the type of treatment being done.
• Use Nextech to communicate any pertinent information regarding the client. Update “Notes” or create an “EMR” depending on the information being shared.
• Provide open procedures and close procedures for efficient start of the next day and end of the current day.
• Develop the ability to work without constant direction
• Stay current on all department information and become well-versed and trained in its application
• Promote positive client relations for all clients by providing prompt, courteous and efficient service
• Maintain current knowledge of all skin clinic and spa programs and company information
• Oversee and maintain the cleanliness and neatness of the clinic areas
• Attend regular department meetings if needed
• Report for scheduled shifts promptly and be prepared for work
• Be flexible with your schedule, supporting the needs of the clinic
• Work cooperatively and professionally with all departments
• Work diligently to support Coachlight Skin Clinic & Spa hospitality and team philosophy throughout the facility.
• Alert Manager or provider to potential problems or concerns
• Comply with all departmental and company policies including HIPAA
• Maintain confidentiality of all Coachlight Skin Clinic & Spa proprietary information
• Protect the privacy of all clients and handle with discretion any information they may provide to the company, yourself or anything you have overheard
• Resolve client complaints in a manner which promotes positive client relations
• Maintain accurate facility information through daily use of email and other forms of communication

Note: All duties and requirements stated above are essential job functions. This job description in no way states or implies that these are the only duties to be performed by the staff occupying this position. Staff members may be required to perform other job-related duties by their supervisor.

Qualifications: 

• Current aesthetician
• High school diploma or equivalent
• One year experience working in service-related field, preferably in a client/customer direct business or in sales.
• Excellent personal appearance, communication skills and a friendly, congenial personality is a must
• The ability to work in a high-volume, busy service environment while maintaining composure and focus on the client

Cosmetic Physician Partners, LLC is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

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