Adult Services Program Manager

Tier: 2

Department: Social Services

Supervisor: Social Services Administrator

Location: 11400 158th Rd. Mayetta, KS 66509

Pay Range: $47k - $76k

Offering rate will vary within the listed range above. *Supported by the Department budget & related experience/education*

• Preference in employment actions exercised in accordance with applicable law. Applicants must provide proof of eligibility for preference.
• Benefits for Full-Time: Weekly pay periods, Holiday pay, paid Birthday leave, Weekly accruals for Vacation & Sick leave, Administrative, Bereavement, and Educational Leave available, Low-Cost & Low-Deductible Benefits Plans & Generous 401(k) matching program.

Questions before applying? 785-966-3060

Role:

The Adult Services Manager will act as a member of a multidisciplinary team in serving clients and families. This employee must have strong written and verbal communication skills and be sensitive to the needs and culture of the persons served in the community. This position promotes the wellness of each adult Tribal member in community, mind, body, emotions, and spirit. This position provides family and individual counseling (including crisis counseling), adult protective services, coordinating and case management with other services and provides financial counseling, including assistance with obtaining benefits.

To qualify for this position, applicants must meet all minimum requirements by the closing date of this announcement.

Minimum Requirements:

Driving: Must have a valid Kansas driver's license free of occupational restrictions within 90 days of hire. Must be insurable with the Nation's insurance carrier.

Experience: Two to five years of similar or related experience.

Education: Bachelor's degree in social services or related field of study.

Interpersonal Skills: A significant level of trust and diplomacy is required, in addition to normal courtesy and tact. Work involves extensive personal contact with others and/or can be of a personal or sensitive nature. Work may involve motivating or influencing others. Outside contacts become important and fostering sound relationships with other entities (companies and/or individuals) becomes necessary and often requires the ability to influence and/or sell ideas or services to others.

Knowledge:

• Knowledge and experience in the following areas: Compliance, regulations, clerical procedures, law and order controls, and flow charts.
• Administrative - Knowledge of administrative and office procedures, software systems, word processing including confidence level in excel.
• Computers-Must be able to operate a computer and its software systems including word, excel and Adobe.
• Customer Service - Knowledge of principles and processes for providing customer and personal services. Must clearly know all work is for and represents the Prairie Band Pottawatomie Nation. Treating each and every guest internally and externally with full respect is expected.
• Administration and Management - Emphasis in the coordination of people and resources areas.
• Knowledge of human behavior and performance; Individual differences in ability, personality, and interest; learning and motivation.

Skills:

• Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Speaking - Talking to others to convey information effectively. Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
• Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do.
• Judgment & Decision Making - Considering the relative costs and benefits of potential actions to choose the most appropriate one.
• Service Orientation - Actively looking for ways to help people. Instructing - Teaching others how to do something.
• Learning Strategies - Selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new things.
• Coordination - Adjusting actions in relation to others' actions.
• Negotiation - Bringing others together and trying to reconcile differences.
• Persuasion - Persuading others to change their minds or behavior.
• Time Management - Managing one's own time and the time of others.

Abilities:

• Oral & Written Comprehension - The ability to listen, read and understand information and ideas presented through spoken words and writing.
• Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing that there is a problem.
• Speech Clarity - The ability to speak clearly so others can understand you.
• Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense.
• Inductive Reasoning - The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
• Information Ordering - The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).
• Selective Attention - The ability to concentrate on a task over a period of time without being distracted.
• Supervision and Management - Able to provide leadership and guidance to colleagues and direct reports.

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