Customer Service Representative ( remote)
•15 days ago
Estimated Pay | $14 per hour |
---|---|
Hours | Full-time, Part-time |
Location | Columbus, OH, United States Columbus, Ohio |
Compare Pay
Estimated Pay We estimate that this job pays $14.08 per hour based on our data.
$10.83
$14.08
$21.66
About this job
The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer's problem. Must be willing to listen, learn, and resolve any customer inquiry.
Customer Service Job Duties And Responsibilities
Customer Service Job Duties And Responsibilities
- Excellent customer care and focus; ability to assess customers' needs and provide the correct answer, path, troubleshooting, or method for a positive customer experience
- Answer and manage incoming calls, emails, chats, and/or interactive voice response systems
- Ability to learn and follow all customer service procedures and policies
- Strive to meet and go above personal and team target goals
- Record, organize and file customer interactions and account changes
- Able to up-sell if needed
- Able to schedule call back and appoints to resolve customer needs
- Previous experience in customer support, client services, sales, or a related field
- Excellent at communicating over the phone and other communication platforms
- Basic computer skills and experience
- Able to multitask
- Excellent time management and prioritization skills
- Ability to listen actively, relay information, and answer questions and/or concerns
- Customer-focused for positive customer experience and resolution
- Health Insurance (dental and vision included)
- Excellent retirement plan
- Tremendous upward mobility into other positions and management
- Flexible hours
- Remote Position(s) available (work from home)
- Health Insurance (dental and vision included)
- Excellent retirement plan
- Tremendous upward mobility into other positions and management
- Flexible hours
- Remote Position(s) available (work from home)
You might also like
in Columbus, OH
$25.00 to $28.00
B&K Business Group • 17h ago
$21
Doordash • 13h ago
$17
Doordash • 13h ago
$17.00
CDS (Club Demonstration Services) • 2h ago
$17.00
CDS (Club Demonstration Services) • 2h ago
Companies hiring customer service representatives
in Columbus, OH
Nearby locations
Explore more customer service representative jobs
in Columbus, OH
Nearby Job Titles
Registered Nurse Jobs Radiologic Technologist Jobs Truck Driver Jobs Food Service Supervisor Jobs Food Service Manager JobsNearby Locations
Columbus, OH Jobs Dublin, OH Jobs Westerville, OH Jobs Pickerington, OH Jobs Ohio JobsNearby Companies
Ohio State University Wexner Medical Center Jobs OhioHealth Jobs Uber Jobs quantum-health Jobs Lyft JobsNearby Categories
Full-time Jobs Part-time Jobs Gig Jobs Posting ID: 929215719 Posted: 2024-04-18 Job Title: Customer Service Representative