Library & Instructional Technology Clerk

South College invites capable, energetic, outgoing, applicants who are focused on transforming lives of our customers/students! At South College, you will help implement our strategy of “Where Dreams Find Direction!” We are one of the nation’s fastest growing institutions of higher learning with over 11,000 students covering 8 campuses and Online learning sites. We are also one of nation’s highest producers of licensed healthcare professionals offering a myriad of undergraduate and graduate healthcare programs for our students.

This position is full time, on campus at our Parkside campus.

A. Hours: As scheduled with supervisors.

B. Administrative:

· Coordinates and facilitates activities for the Library at the Learning Site.

· Collects and evaluates Library usage. In collaboration with the Director of Library Services, uses survey data and usage data to develop and implement changes based on students’ needs.

· Issues College ID cards to faculty, staff, and students. Maintains equipment and orders supplies, as needed.

· Assists in overseeing and directing Federal-Work Study student workers assigned to work in the Library. Ensures sufficient coverage for all open hours for the Library.

· Assists with maintaining any on-site resources such as books, DVDs, journals, and other materials.

C. Reference and User Services:

· Provides excellent customer service and problem solving skills in assisting all Library users. Helps students access available services and resources; directs students to further assistance as needed.

· Provides limited reference assistance to students, faculty, and staff. Makes referrals to the librarians, as needed.

· Assists with inter-campus loan receipt and return of library resources.

· Assists with receipt and return of interlibrary loan materials from other libraries.

· Provides assistance with check in and check out of Library materials and equipment.

· Assists and provides problem solving with copier, printer, and computer use by Library users.

D. Technical Services:

· Work directly with the Director and Associate Director of Instructional Design and Technology on projects that support the team.

· Assist students with navigating Canvas courses.

· Provide training and support for the Canvas Learning Management System, Panopto Lecture Capture System, and other instructional technologies that support teaching and learning in on-ground, hybrid, and distance learning courses.

· Help conduct training workshops and special sessions on current and emerging instructional technologies and teaching and learning strategies and methodologies.

· Work with faculty to integrate instructional technologies and active learning strategies into the curriculum.

· Assist with IDT Help Desk on level 1 tickets.

E. Other Duties:

· All other related duties as assigned by supervisor and Campus President.

· Assists with maintenance and updates of Library computers.

· Assists with annual inventory of Library books, equipment, and other materials.

· Attends all department and institutional meetings, in-service training sessions, and other meetings as requested by the supervisor.

Education: Minimum Associates Degree, Bachelors Degree Preferred