The job below is no longer available.
You might also like
in Jacksonville, FL
- $14
est. per hour Wawa • 6h agoUrgently hiring 8.7 mi Use left and right arrow keys to navigate - $15 - $18.75
Verified per hour Wawa • 6h agoGood pay Urgently hiring 8.7 mi Use left and right arrow keys to navigate - $10-$14
Verified per hour Pollo Tropical • 6h agoGood pay Urgently hiring 14.7 mi Use left and right arrow keys to navigate - $15
est. per hour Fidelity Investments • 2d agoUrgently hiring 15.1 mi Use left and right arrow keys to navigate - $37
est. per hour Fidelity Investments • 4d agoUrgently hiring 15.1 mi Use left and right arrow keys to navigate
Customer Service Representative
•2 days ago
| Estimated Pay | $18 per hour |
|---|---|
| Hours | Full-time, Part-time |
| Location | Jacksonville, Florida |
Compare Pay
Estimated Pay We estimate that this job pays $18.04 per hour based on our data.
$13.63
$18.04
$27.17
About this job
Job Description
Job Description
Customer Service Representative | Texas (Various Locations) | $17-19/hr
Full-Time, Temp-to-Hire
Are you a people-oriented individual with excellent communication skills? Are you passionate about providing exceptional customer experiences? We are currently seeking enthusiastic Customer Service Representatives to join our client in various locations across Texas! If you have a passion for customer service and enjoy working in a dynamic and customer-centric environment, we want to hear from you!
Key Responsibilities:
- Serve as the first point of contact for customers, providing outstanding service and assistance
- Respond promptly and professionally to customer inquiries via phone, email, or live chat
- Resolve customer issues and complaints in a courteous and efficient manner
- Maintain a thorough understanding of our products, services, and policies to provide accurate information and recommendations
- Process orders, returns, and exchanges while ensuring accuracy and attention to detail
- Collaborate with cross-functional teams to address customer needs and escalate complex issues as necessary
- Keep detailed records of customer interactions and transactions in the CRM system
- Continuously strive to improve customer satisfaction by identifying areas for process enhancements and providing feedback to the team
Key Qualifications:
- High school diploma or equivalent; some college education is a plus
- Previous customer service experience, preferably in a call center or retail environment
- Excellent verbal and written communication skills in English; bilingual fluency (English/Spanish) is a plus
- Strong problem-solving skills and the ability to think quickly on your feet
- Patience, empathy, and a genuine desire to help customers
- Ability to handle challenging situations with professionalism and composure
- Proficiency in using computer systems and familiarity with CRM software
- Flexibility to work various shifts, including evenings, weekends, and holidays, as needed
- Ability to adapt to a fast-paced environment and meet performance targets
- Positive attitude, strong work ethic, and a team player mindset
Dynamic provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
#LI-Onsite
Your Privacy Choices