Women's Imaging Front Office Assistant 9a-6p

The hours for this full time position are Monday-Friday, 9a-6p

GENERAL SUMMARY OF DUTIES:

Responsible for greeting patients, providing intake information and checking patients in and out.

SUPERVISED BY: WIC Supervisor

SUPERVISES: None.

ESSENTIAL FUNCTIONS:

• Greets patients in polite, prompt, and helpful manner. Provides any necessary instructions/directions. Informs appropriate department of patient’s arrival.
• Completes necessary paperwork and uses computer system to generate information necessary for billing and scanning by technologist.
• Updates patient information, collects co-pays, provides any necessary forms that need to be completed, and obtains signatures as necessary.
• Maintains clean, orderly waiting area, hallway, and dressing rooms.
• Answers phones in pleasant manner and deals with patient needs expeditiously. Takes accurate messages and relays necessary messages to staff.
• Schedules patient appointments as necessary.
• Assists patients in preparation for study by dressing appropriately and providing assistance as needed.
• Files patient orders as necessary.
• Assist in other areas as needed and perform other duties as assigned.

EDUCATION:

High school degree or equivalent.

EXPERIENCE:

Minimum of one year work experience, preferably in a medical office setting. Knowledge of medical terminology desirable. Computer experience required.

KNOWLEDGE:

• Knowledge of reception tasks and clinic policies.
• Knowledge of how to use office equipment, including phone and computer.
• Knowledge of customer service concepts and techniques.

SKILLS:

• Ability to communicate clearly in person and on the phone and establish and maintain cooperative relationships with patients, families, physicians, and staff.
• Ability to organize and prioritize tasks effectively.
• Ability to read, understand and follow oral and written instructions and file correctly by alphabetic or numeric systems.

PHYSICAL/MENTAL DEMANDS:

Sitting and/or standing for long periods of time. Occasional stress related to dealing with patient problems and workload. Light lifting (less than 10 pounds). Requires use of office equipment.

ENVIRONMENTAL/WORKING CONDITIONS:

Office setting, well lit and ventilated. Possible exposure to communicable diseases.

Our company offers:

· Excellent health coverage (CHP) with low employee premiums.

· Life Insurance, Long-Term Disability and Long-Term Care coverage.

· Generous 10.3% annual 401(k) and profit-sharing contributions with no match required!

· 23 days of Paid Time Off accrued during your first year of employment.

· Stability, Career Growth, and a Positive Environment!

Radiology Associates of Tallahassee is an EOE and drug and smoke free workplace