Banquet Captain

Are you a natural leader with a passion for orchestrating seamless events? The newly renovated Boat House in Columbus, Ohio, is seeking a dedicated and experienced Banquet Captain to lead our banquet and events team. If you thrive in a dynamic, customer-focused environment and have a knack for ensuring every detail is executed flawlessly, we want to hear from you!

Event Center Overview:

At the confluence of the Olentangy and Scioto rivers sits Columbus’ most unique dining experience: The Boat House at Confluence Park. Bustling by day with a buoyant combination of city life and lush riverbank scenery, and dazzling by night with captivating views of the downtown skyline, the Boat House offers unmatched views, inventive cuisine and that unmistakable breezy, boat club feel without the yacht club expense.

Just as the two rivers meet, you'll meet a sense of community and teamwork here at the Boat House. You'll work in a productive and peaceful environment as the kayakers and crew teams cruise down the river as you enjoy making client's special event dreams become a reality. Here at The Boat House, we strive to provide a 5-star experience for our guests, teams and community, while also encouraging growth and advancement opportunities from within.

Pay: $18 - $22 / hour

Top-notch Benefits:

• Competitive Compensation
• Paid Sick Time renewed yearly
• Management Referral Program with a $4,000 payout for qualifying management positions
• Employee Meals
• Employee Assistance Program (EAP) to assist with work life balance
• Paid vacation starting at 2 weeks per year
• Up to 3 days Paid Bereavement
• Moral (PRIDE) Program- rewarding employees with a variety of prizes for those who exemplify the company’s values.
• Full time employees qualify for- Comprehensive Health Plans, Employer paid life Insurance, Supplemental Benefit Plans, 401k with annual employer match
• Numerous opportunities for growth and advancement

Job Summary:

As a Banquet Captain, you will play a crucial role in providing exceptional dining experiences for guests attending various events, including weddings, corporate functions, and special occasions. Your primary responsibility will be to lead a team of special event staff during each event, delivering high-quality service and ensuring guests' satisfaction. You will contribute to the overall success of the banquet operations by ensuring all BEO details are attended to, while ensuring a 5-star experience for each and every client.

Key Responsibilities:

1. Event Coordination: Oversee the execution of banquet events from start to finish, ensuring all details are meticulously planned and flawlessly executed.
2. Team Leadership: Lead and motivate a team of banquet staff, including servers and bartenders, to provide exceptional service and create memorable experiences for our guests.
3. Guest Interaction: Interact with clients and guests to understand their needs, address concerns, and ensure their satisfaction throughout the event.
4. Problem Solving: Proactively identify and resolve any challenges that may arise during events, ensuring a smooth and enjoyable experience for all attendees.
5. Staff Training: Train and mentor banquet staff on service standards, procedures, and customer service to maintain a high level of excellence.
6. Communication: Maintain clear and effective communication with the events team, kitchen staff, and other departments to ensure seamless coordination.

Requirements:

• Previous experience as a Banquet Captain or similar role in a high-volume banquet or event setting.
• Strong leadership and organizational skills.
• Excellent communication and interpersonal abilities.
• Ability to work under pressure and handle multiple tasks simultaneously.
• Knowledge of banquet operations and event planning.

Physical Demands:

• Strength demands: Medium work. Includes exerting 10-45 pounds.
• Walking and standing during a 6-8 hour shift.

Disclaimer: The above job description is meant to describe the general nature and level of work being performed; and is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position.

We are an Equal Opportunity Employer. We recognize that people are our finest asset. It is our policy to provide equal employment opportunities to all individuals, regardless of race, creed, color, religion or belief, national origin, sex, ancestry, age, marital status, veteran status, disability, medical condition, gender identity or sexual orientation or any other classification protected by law.

Specialty Restaurants Corporation maintains a drug free workplace. The Company will consider for employment qualified applications with criminal histories in a manner that is consistent with local, state, and federal law. All job offers are contingent upon successfully passing of a background check.