Receptionist / Front Office

_Will Comerford - State Farm Agency, located in Eagle, CO has an immediate opening for a Front Office/ Customer Service Representative. No prior insurance experience is required as we will teach you. This is more than a job, it is a real career opportunity.

The main role is to provide excellent service standards, respond efficiently to customer inquiries. Ideal candidate is a professional with a great attitude and outgoing personality! you will strong computer skills, the ability to multi-task, works well with their peers, and has a true passion for helping others.

Responsibilities include but not limited to:

• You must obtain a Colorado Property and Casualty insurance. We will help coach you and pay all expenses to meet this goal.
• Manage incoming calls and walk ins.
• Help to handle customer concerns and direct customers to appropriate team members.
• Keep records of customer interactions, process customer accounts and file documents.

You will receive:

• Hourly pay of $25/hr for the first 90 days. After which you will be paid via salary.
• Access to our Group Medical insurance.
• Paid time off (vacation and personal/sick days)
• Valuable experience
• Growth potential/Opportunity for advancement within my office

Ideal Candidate:

• Strong phone contact handling skills and active listening.
• Comfortable with making outbound calls.
• Genuinely excited to help customers.
• Patient, empathetic, and passionately communicative.
• Ability to empathize with and advocate for clients when necessary.
• Strong Problem-solving skills
• Excellent communication and presentation skills
• Ability to multi-task, prioritize, and manage time effectively.
• Bilingual is preferred, but not required.

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.