Adult Case Manager, In-Home

DEFINITION: This is responsible professional work providing services to a limited target population as part of a multi-disciplinary team providing treatment, rehabilitation and support to persons with serious mental illness and severe functional disability on an outreach basis.

DESCRIPTION OF DUTIES:

• Participate in staffing of all assigned cases at least twice weekly with other treatment team members.
• Provide assertive community treatment services to clients assigned to the team.
• Identify eligible individuals for case management services.
• Complete referral information including name and a problem statement.
• Visit referred persons and determine needs using the SUN Assessment by conversing with the individual.
• Complete a SUN Assessment Form on each client utilizing information gained from the client or a significant other.
• Determine resources that would meet the needs identified in the SUN Assessment by contacting provider sources, public and private, both in and out of the catchment area.
• Prepare a plan for the provision of community mental health services to the targeted individual involved and review such plan not less that once every three months.
• Provide assistance in obtaining and coordinating social and maintenance services for the individual, including services relating to daily living activities, transportation services, habilitation/rehabilitation services, prevocational/vocational services, and housing services.
• Assist the individual in obtaining income support services, including housing assistance, food stamps, and supplemental security income benefits.
• Refer the individual for such other services as may be appropriate.
• Provide representative payee services in accordance with section 1631 (a) (2) of the Social Security Act if the Individual is receiving aid under title XVI of such Act.
• Transport clients to services, as well as conduct outreach visits.
• Participate in training activities as required by the Authority to increase and enhance professional and therapeutic skills.
• Complete reports required for client records as well as all forms and paperwork required by the Agency including Daily Service Reports and other forms as needed.

REQUIREMENTS:

• Knowledge of the special needs and behavioral characteristics of the targeted, chronically mentally ill.
• Knowledge of interviewing techniques and principles.
• Skills in interpersonal relationships and group dynamics.
• Ability to operate a motor vehicle.
• Knowledge of the use and side effects of psychotropic medication.
• Knowledge of the legal and ethical issues relative to confidentiality of client records.
• Knowledge of casework principles and methods related to counseling.
• Ability and willingness to document activities and maintain records.
• Ability to establish and maintain good working relationships with consumers, families, hospital staff and community mental health center staff.
• Ability to work in a proactive, assertive and energetic manner in fulfilling the duties of this position.
• Ability to work effectively as a treatment team member.
• Willing to work in non-traditional and in-home settings.
• Ability to work a flexible schedule including evenings and/or weekends if necessary.
• Reliable transportation and willingness to transport clients.

QUALIFICATIONS: