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Tech Solutions Admin, Experienced
| Hours | Full-time, Part-time |
|---|---|
| Location | Kansas City, Missouri |
About this job
We are seeking a highly skilled and detailed-oriented person to join our Operations team. Ideal candidate will play a crucial role in ensuring our systems availability and functionality through expert management of cloud infrastructure, incident response, change management, release management, and system monitoring. This role is dynamic, requiring a balance of technical expertise, leadership skills, and strategic thinking to ensure the application functions effectively and supports broader business functions.
Key Activities
Cloud Infrastructure Management: Proficient in utilizing tools such as cloud watch and Grafana to monitor, optimize, and maintain cloud-based systems.
Incident Management: Proven ability to coordinate, research, and resolve incidents promptly, ensuring minimal impact on operations.
Change and Release Management: Expertise in overseeing and implementing changes to the infrastructure while managing releases seamlessly. Coordinate release schedules and ensure proper testing procedures are followed.
System Maintenance and Optimization: Oversee the day-to-day operations, perform system checkouts after system maintenance.
Responsible for the evening processing each day through completion. Hours may vary to support business needs, anticipated daily schedule is 12:00pm-8:00pm CT.
Extensive on call rotation/responsibilities. May require late nights, early mornings, and weekends.
Required Qualifications
Typically requires at least 3 years of relevant experience.
Associate's degree in information technology or a closely related field from a technical/vocational school, an accredited college or university, or equivalent combination of directly related education and/or experience.
Intermediate understanding of subject.
Performs most work independently with general supervision and direction. May consult with management or more senior staff in decision making.
Strong attention to detail with a proactive approach to problem solving.
Excellent written and verbal communications skills for effective collaboration and documentation.
Comfortable tracking down resources and leading meetings.
Additional Information
Location(s):
Hybrid - Kansas City, MO
Remote Eligible - No
Screening Requirements: United States citizenship is required for this position. This position has additional screening requirements due to the information accessed while preforming the job. These additional screenings would be initiated at the time of offer acceptance and can take up to a couple of months to be completed. You can begin work before the screening is completed; however, continued employment is contingent on acceptable screening results. The areas screened may include education/employment verification, criminal history, credit history, and reference checks.
Sponsorship: Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future. The Federal Reserve Bank of Kansas City will NOT sponsor a new applicant for employment authorization for this position.
About Us
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The Federal Reserve Banks believe that diversity and inclusion among our employees is critical to our success as an organization, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. The Federal Reserve Banks are committed to equal employment opportunity for employees and job applicants in compliance with applicable law and to an environment where employees are valued for their differences.
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