Lead Platform Engineer

ComResource is looking for a Lead Platform Engineer.

This role will focus on vendor platform support, development, and data integration. The primary scope is on platforms supporting fraud, disputes, and sanctions processes for alerting and case management, which will majority be on Symphonie Ai's NetReveal system with connectivity up and downstream

Responsibilities:

• Evaluate, design, and implement technology solutions to build and progress technology strategies for the Financial Crimes, Disputes, and Risk lines of business
• In the majority of situations, the incumbent will be the application owner responsible for third-party, purchased software aligned with a LOB
• Will have the responsibility to work with the vendor to understand upcoming changes, how the software fits into the technology roadmap, and design plans to ensure business continuity and effectiveness
• They will be part of an Agile Team, working closely with the Product Owner and Agilist to ensure user stories are defined appropriately to develop effective technology solutions
• Be the main liaison with software vendor(s) for systems utilized by a particular line of business Stay abreast of upcoming changes and enhancements in vendor’s software and how those changes will impact the business
• Work with the line of business to design solutions to incorporate software changes and effectively work with business partners to ensure effective implementation Understand the business technology roadmap and make recommendations on continued utilization or elimination of current third-party software solutions
• Work closely with the product owner to ensure that user stories have enough specificity and clarity for the software developers to effectively meet customer needs
• Implement and maintain new features and capabilities while continuously improving the quality of our technical products and services
• Implement and maintain new features and capabilities while continuously improving the quality of our technical
• Follow industry and organizational best practices and standards, and participate in company communities of practice to continuously refine and communicate them
• Contribute to a culture of continuous improvement
• Achieve operational excellence by automating processes and creating maintainable, supportable, and testable solutions
• Keep up with technology trends and innovations in your field(s) of practice
• Provide operational support and troubleshooting for your team’s products and services
• Provide coaching, mentoring, and training for new or less experienced team members

Essentials:

• Bachelor’s degree in a relevant technology field or equivalent combination of education and work experience
• 5+ years of engineering or other IT work experience relevant to the position
• Strong problem-solving and communication skills
• Willingness to work in a highly collaborative environment
• Solid understanding and significant experience with modern software development practices, tools, and/or hardware technologies
• Solid understanding of IT security best practices
• Expertise in one or more technical and/or functional domains relevant to the position
• Experience designing, implementing, and supporting complex technical solutions
• Technical skills per the specific position’s requirements
• Platform: Linux OS / Shell Scripting Data: Oracle, SQL, and PSQL
• Middleware: WebSphere, IHS, MQ
• ETL: DataStage, XLS, XTLS, JSON