Student Intern - Quality Improvement Specialist

Blue Cross Blue Shield of Vermont hires Vermont college students each summer to provide them an opportunity for a corporate experience in their field or area of interest, while also bringing value to our organization. Our paid intern positions provide meaningful, interesting work in your area of study. Interns work 40 hours per week, Monday – Friday during the summer.

Interns are encouraged to dive into our corporate culture of caring, participating in the various health and wellness initiatives of our STRIVE Program, or volunteering at a community event as a member of our Blue Crew. They are also given the opportunity to present their summer’s body of work to their colleagues and our executive team in August.

REMOTE WORK: Blue Cross is requiring all employees who live within a 50-mile radius of the office to work onsite on Wednesdays (unless an exemption is granted). Interns will be expected to follow this same requirement. Some interns may be required to work onsite more than one day a week, as per the need within their department.

Quality Improvement Student Intern (full time)

$15/hour

As a Quality Improvement Specialist intern at Blue Cross Blue Shield of Vermont, you will have the opportunity to contribute to quality improvement projects using plan/do/study/act methodology. You will work closely with our Quality Improvement team to identify areas for improvement and implement strategies to optimize access, improve quality and lower cost for our members. This role offers hands-on experience in healthcare quality improvement and provides valuable insights into the intersection of healthcare reform activities, value-based care network development, and patient access.

Responsibilities:

1. Data Analysis: Utilize data analytics tools to analyze access issues and quality / cost metrics within Vermont's provider network, identifying trends and areas for improvement.

1. Process Improvement: Collaborate with team members on QI initiatives, e.g., streamlining access processes, reducing barriers and improving efficiency for members seeking healthcare services.

1. Stakeholder Engagement: Engage with healthcare providers and network partners to gather feedback, assess challenges, and implement solutions for QI initiatives.

1. Policy Research: Stay informed about healthcare reform policies and regulations affecting access to quality, low cost care in Vermont, providing insights and recommendations for compliance and improvement initiatives.

1. Documentation and Reporting: Maintain detailed documentation of QI improvement initiatives, including progress reports and outcomes analysis, to support ongoing evaluation and refinement of strategies.

Qualifications:

• Major or Course of Study: Preferred majors or courses of study include Public Health, Healthcare Management, Health Policy, or a related field. Students with a strong background in data analytics or quality improvement methodologies are also encouraged to apply.
• Skills: Strong analytical skills, proficiency in data analysis tools (such as Excel), excellent communication and interpersonal skills, ability to work collaboratively in a team environment, and a passion for improving access to healthcare services.

What You'll Gain:

• Real-World Experience: Gain practical experience in healthcare quality improvement within a leading healthcare organization.
• Networking Opportunities: Connect with healthcare professionals, policy experts, and quality improvement specialists within Vermont's healthcare ecosystem.
• Professional Development: Enhance your skills in data analysis, process improvement, stakeholder engagement, and healthcare policy research.
• Impact: Contribute to meaningful projects aimed at improving access to healthcare services for members of Blue Cross in Vermont, making a tangible difference in the lives of individuals and communities.

This internship role focuses on improving access to healthcare services within Blue Cross's provider network in Vermont, providing a valuable opportunity for students interested in public health, healthcare management, health policy, or related fields. It offers hands-on experience, networking opportunities, and professional development in a dynamic and impactful environment.