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in Cincinnati, OH
Hotel Front Desk Night Auditor
Verified Pay | $16 per hour |
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Hours | Full-time, Part-time |
Location | Cincinnati, Ohio |
Compare Pay
Verified Pay$11
$13.34
$16.00
About this job
Job Description
$16 hourly
Responsibilities:- Reconcile all credit card transactions, financial records, occupancy percentages, room charges, final bill preparation, and cash drawer activity after a thorough audit process
- Provide exceptional service to all hotel guests during their stay
- Compile and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel management
- Complete additional bookkeeping, administrative, and accounting procedures as requested
- Delegate housekeeping, security, and service requests, respond to guest inquiries and resolve guest complaints, process reservations and check-ins, and other front desk agent duties as required
- Must be computer proficient; experience with accounting or reservation software is a bonus
- Front desk clerk duties, guest services, night auditor or previous hospitality experience is preferred but not required
- Great communications. and excellent customer service skills are required
- Flexible overnight hours are required
- Some college is preferred but a high school diploma or equivalent is required
Founded in 2005, Rolling Hills Hospitality operates 15 hotel properties with a central focus on exceeding the expectations of its guests. Rolling Hills Hospitality has positioned itself as one of the premier hotel development and management firms in the region by embodying high operational standards while achieving a simplicity that can be applied to any business model. Through our management agreements, we are responsible for hiring, training, and leading over 300 employees throughout the Ohio Valley. Rolling Hills Hospitality currently maintains upstanding relationships with the nation’s top hotel companies, including Marriott, Hilton, IHG, and Hyatt. Built on the principle of “if we take care of our employees then our employees will take care of our guests,” our goal is to create a fun working environment for our employees so that we are positioned for growth and excitement for years to come.