Customer Service Representative Weekends
Estimated Pay | $19 per hour |
---|---|
Hours | Full-time, Part-time |
Location | Saint Cloud, Minnesota |
Compare Pay
Estimated Pay We estimate that this job pays $18.8 per hour based on our data.
$13.95
$18.80
$28.54
About this job
Job Description
Job Description
Job Summary
The Customer Service Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.
Essential Duties and Responsibilities
The Customer Service Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.
Essential Duties and Responsibilities
- Greet members, prospective members and guests, providing exceptional customer service.
- Handle all front desk related activities including:
- Answer phones in a friendly manner and assist callers with a variety of questions.
- Check members into the system.
- New member sign-up.
- Take prospective members on tours.
- Facilitate needed updates to members accounts.
- Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed.
- Assist in maintaining the neatness and cleanliness of the club.
- Customer service background preferred.
- Basic computer proficiency.
- A passion for fitness and health.
- Upbeat and positive attitude!
- Punctuality and reliability is a must.
- Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the members expectations.
- Strong listener with the ability to empathize and problem solve.
- Demonstrate diplomacy in all interactions while using appropriate behavior and language.
- High School diploma/GED equivalent required.
- Must be 18 years of age or older.
- Continual standing and walking during shift.
- Continual talking in person or on the phone during shift.
- Must be able to occasionally lift up to 50 lbs.
- Will occasionally encounter toxic chemicals during shift.
- Employee Recognition Program
- Advancement Opportunities
You might also like
in Saint Cloud, MN
$14
Ross Stores • 17h ago
$19
Ross Stores • 17h ago
$15.00 - $16.50
Raising Cane's • 9h ago
$12.00 - $20.00
$19.00-$25.00
Express Employment Professionals • 4h ago
Nearby locations
Nearby Job Titles
Registered Nurse Jobs Nursing Assistant Jobs Truck Driver Jobs Speech Pathologist Jobs Personal Care Aide JobsNearby Locations
Saint Cloud, MN Jobs Waite Park, MN Jobs Sauk Rapids, MN Jobs Sartell, MN Jobs Minnesota JobsNearby Companies
Solutions by Sanford Jobs BCI Construction INC Jobs Homewatch CareGivers Jobs Product Connections Jobs Care.com JobsNearby Categories
Part-time Jobs Full-time Jobs Temporary Jobs Posting ID: 929852809 Posted: 2024-05-02 Job Title: Customer Service Representative