Member Services Representative (Part Time)
•Today
Estimated Pay | $18 per hour |
---|---|
Hours | Full-time, Part-time |
Location | Plant City, Florida |
Compare Pay
Estimated Pay We estimate that this job pays $17.8 per hour based on our data.
$13.52
$17.80
$25.56
About this job
Job Description
Job Description
Job Summary
The Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.
Essential Duties and Responsibilities
- Greet members, prospective members and guests, providing exceptional customer service.
- Handle all front desk related activities including:
- Answer phones in a friendly manner and assist callers with a variety of questions.
- Check members into the system.
- New member sign-up.
- Take prospective members on tours.
- Facilitate needed updates to members accounts.
- Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed.
- Assist in maintaining the neatness and cleanliness of the club.
Qualifications/Requirements
- Customer service background preferred.
- Basic computer proficiency.
- A passion for fitness and health.
- Upbeat and positive attitude!
- Punctuality and reliability is a must.
- Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the members expectations.
- Strong listener with the ability to empathize and problem solve.
- Demonstrate diplomacy in all interactions while using appropriate behavior and language.
- High School diploma/GED equivalent required.
- Must be 18 years of age or older.
Physical Demands
- Continual standing and walking during shift.
- Continual talking in person or on the phone during shift.
- Must be able to occassionally lift up to 50 lbs.
- Will occasionally encounter toxic chemicals during shift.
You might also like
in Plant City, FL
Starting at $15.00
Valvoline Instant Oil Change • 2d ago
$15
Impact Fire Services • 3h ago
$15.50 - $19.40
Ace Hardware • 2d ago
$9
$14
Buffalo Wild Wings • 2h ago
Companies hiring customer service representatives
in Plant City, FL
Nearby locations
Explore more customer service representative jobs
in Plant City, FL
Nearby Job Titles
Radiologist Jobs Radiologic Technologist Jobs Registered Nurse Jobs Nursing Assistant Jobs Food Service Supervisor JobsNearby Locations
Tampa, FL Jobs Lakeland, FL Jobs Brandon, FL Jobs Riverview, FL Jobs Florida JobsNearby Companies
Care.com Jobs Mutual of Omaha Jobs Merit America Jobs U.S. Navy Jobs Aveanna Healthcare JobsNearby Categories
Full-time Jobs Part-time Jobs Seasonal Full-time Jobs Posting ID: 929860639 Posted: 2024-05-03 Job Title: Member Services Representative