Fertility Receptionist

Job Title: Fertility Receptionist

FLSA Status: Non-Exempt

Summary: Responsible for making sure the office runs in a timely and efficient manner. Ensures patient safety and care and communicates with the clinical staff regularly.

Schedule: Full time, day shift Monday through Friday with participation in weekend and holiday rotation.

Required Duties and Responsibilities include the following. Other duties may be assigned.

1. Check in patients for provider follow up talks, provider consults, pre-admission testing, follow up surgeries, blood work and ultrasounds, OR procedures, transfers, and any other clinical appointments.
2. Have patients complete consent forms and/or financial documents when necessary
3. Collect co-pay payments and balances due from patients
4. Faxing/scanning/insurance verification
5. Medical Records/FMLA
6. Keep track of all patient whereabouts
7. Maintain lobby cleanliness including restocking supplies
8. Escort male patients to the collection room when needed
9. Collect semen samples from patients and deliver them to the lab immediately
10. Assist clinical staff with cleanup of patient rooms when needed
11. Check for incoming faxes and attach them to the appropriate patient charts
12. Escort OR procedure patients and consult follow up talks to the proper rooms
13. Keep the nurses and providers aware of the arrival of patients and any appointment changes
14. Chart prep for the following day
15. Properly open and close the front area each day according to standard operating procedure

Skills Required:

• Problem Solving
• Effective verbal and written communication
• Active Listening
• Time Management
• Possess cultural awareness and sensitivity
• Computer Literacy

Education/Experience:

High school diploma or general education degree (GED); or experience working in medical setting.

Benefits include:

• 401(k)
• Dental insurance
• Vision Insurance
• Health Insurance
• Life Insurance
• Flexible spending account
• Paid time off
• Maternity Leave