Account Manager

For over two decades, the team at Hydrobuilder Holdings has supported cannabis farmers, big and small, as the industry leader by providing exceptional service, knowledge, and equipment. We are seeking an enthusiastic, focused, results-driven Account Manager to join our Elevated Equipment Supply team in Jackson MI. We value collaboration, pride ourselves on delivering exceptional products and services to meet our customers' needs and require our teams to work onsite. If you thrive working with an awesome team and are passionate about elevating our customers’ experience, we encourage you to send us a cover letter introducing yourself.

Your primary responsibilities:

Sales Excellence: Cultivate and expand profitable sales through robust customer relationships. Assist clients in problem-solving, project design, and pricing strategies, ensuring their needs are met at every step.

Client Relationship Management: Maintain strong connections through site visits and store meetings, seeking new business opportunities and nurturing existing partnerships.

Sales Support Collaboration: Collaborate with Sales Managers and the Commercial Services Manager to generate leads, process orders efficiently, and coordinate fulfillment processes. Communicate schedules and strategies effectively.

Support Sales Functions: Drive profitability by recommending high-margin items, ensuring an exceptional customer experience, and resolving product-related issues promptly. Foster relationships with vendors and maintain compliance with company guidelines.

Your Qualifications:

• Proven track record as an account manager or related roles, demonstrating advanced closing skills and exceptional customer service.
• Strong problem-solving abilities with an aptitude for project design and pricing strategies.
• Ability to collaborate effectively across departments, ensuring smooth order processing and superior customer service.
• Excellent communication skills with a keen focus on client needs and relationship building.
• Commitment to upholding ethical standards in sales practices and representing the company professionally.
• Leverage data analysis to refine sales strategies, identify trends, and seize untapped opportunities, contributing to informed decision-making and strategic growth.
• Cannabis industry knowledge a plus, including regulations, market trends, and key players.
• Excellent negotiation, communication, and interpersonal skills.
• Proven ability to meet and exceed sales targets and KPIs.
• Proficiency in CRM software and MS Office suite

Benefits/Compensation

• Starting at $20/hr DOE + potential semi-annual bonuses
• Health Insurance
• Dental Insurance
• Vision Insurance
• Life Insurance
• 401k w/company match up to 4%
  • Eligible after one year of service working reg full time.
• PTO & Sick time
• Employee Discount
• Health saving account
• Parental Leave
• Professional development assistance
• Employee assistance program