Office Services Coordinator

Join the hundreds of talented and innovative team members who are making an impact every day at California Times, incorporating Los Angeles Times. Whether you love to tell compelling stories or want to drive our award-winning powerhouse in new directions, the Los Angeles Timesteam is the place to be.

Job Description SummaryThe Los Angeles Times is looking for an Offices Services Coordinator to join our dynamic team! This role is responsible for mailroom duties including; receiving and sorting incoming mail/packages to distribute to other departments or individuals, processing all outgoing mail/packages to meet pick-up deadlines.Job Description

Process incoming pallet of newspaper products from external vendor, sort, provide acknowledgements to requestors and deliver products

• Manage the daily newspaper delivery from the external vendor by ensuring all products ordered were received, notify internal customers of items received and deliver to proper parties

Sort and distribute incoming mail, scan incoming packages

• Incoming & outgoing mail is processed in a timely manner to meet all pick-up deadlines from USPS, UPS, FedEx

• Sort and deliver mail and packages to appropriate departments and personnel

• Daily corporate mail pick-up and delivery

• Incoming packages are logged and tracked to ensure they are delivered to the correct party

• Establishes and maintains accurate shipping files for internal and external shipping records

• Know and understand SOP for identifying and handling suspicious mail/packages

Collect outgoing mail, package items when necessary, and apply correct postage using postage meter equipment

• Determine appropriate shipping method to ensure cost effective and timely delivery for packages

• Monitor and maintain equipment and inventory for all Mail Room/shipping supplies

• Receive and distribute outgoing mail and parcels by weighing, printing postage tapes, affixing postage

• Researches and resolves all questions/problems related to shipping

Fulfill daily orders from the Company's online store

• Online store orders are pulled, verified, and packaged daily to meet outgoing deadlines

• Researches and resolves all questions/problems related to returned or missing orders

• Reship orders when items are damaged or special request from E-Commerce team

• Monthly inventory count of store products housed in the mailroom

• Oversee shredding bins

• Escort shredding company representative to all floors to collect material from bins

• Ensure that bins on each floor are emptied on a regular basis

• Notify Facilities Manager if bins need additional service

Job requirements:

• High School diploma OR previous mailroom experience

• Ability to lift, move and carry moderate to heavy items

• Mail delivery and sorting experience

• Regularly update processes and documentation

• Effective communicator in verbal and written form to collaborate with stakeholders

• Ability to multitask and prioritize competing priorities to meet deadlines

• Proficiency of basic computer operations and ability to use various mail and delivery technology tools

• Collaborates with internal and external customers

• Able to work in all areas in the Storeroom/Mailroom and Shipping operations as necessary

Preferred qualifications:

• Associate's degree

• Proficiency with postal meter equipment

• Exceptional customer service skills

• Outstanding organizational skills

The L.A. Times is an equal employment opportunity employer and welcomes all qualified applicants regardless of race, ethnicity, religion, gender, gender identity, sexual orientation, disability status, protected veteran status, or any other characteristic protected by law. We actively work to create an inclusive environment where all of our employees can thrive. Explore our company history, achievement, values, mission and more on our career site.

The pay scale the Company reasonably expects to pay for this position at the time of the posting is $20.00 - $22.00 per hour and takes into account a wide range of factors including but not limited to skill set, experience, training, licenses, certifications, and other business or organizational needs. Compensation will be determined based on the above factors along with the requirements of the position. At The L.A. Times, it is not typical for an individual to be hired at or near the top of the range for the role. Please visit our career site to view the benefits available to our employees.

The Company is a mandatory vaccination employer for COVID-19 and its variants. The Company requires that its employees be fully vaccinated as of their start date. If you require a medical or religious accommodation, we will engage in the interactive process with you. Proof of vaccination will be required prior to start. If we make you an offer and you are not yet vaccinated, we will accommodate a delay in start date.

Thank you for your interest in joining our team at the Los Angeles Times! We look forward to reviewing your application.