Assistant Chief, Paramedics

We are recruiting for a Assistant Chief, Paramedics to join our team!

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Department

Paramedics

Job Summary

Under minimal supervision, manages a functional section of the Denver Paramedic Division. These functional sections may include the Operations, Education, Administration, Airport Operations, or other area as defined by the Chief Paramedic. Implements work plans based on annual goals and the organization's strategic plan, resolves citizen, operational, and management issues, and achieves goals while ensuring resources are utilized appropriately.

The Assistant Chief Paramedic is responsible for managing one of the functional sections of the Denver Health Paramedic Division. The Assistant Chief Paramedic is distinguished from the Chief Paramedic, and Deputy Chief Paramedic(s) who direct the Paramedic Division at Denver Health Medical Center, including the Operations Section, Education Section, Administration Section, Special Operations Section, Communications Section, Airport Section or other areas as identified by the Chief Paramedic.

Employee is responsible for planning, organizing, allocating resources, ensuring compliance with Procedures and achieving the outcomes of the work unit. Duties performed involve weighing and evaluating complex factors requiring a high degree of judgment, analytical ability, and problem solving.

Essential Functions:

• Manages a functional section of the Denver Paramedic Division that may include Operations, Education, Administration, Communications, Special Operations or Airport Section or other area as defined by the Chief Paramedic. Responsibility for all functional subunits under the specific section. Oversees second and first level supervisors and other staff members and ensures appropriate scheduling of staff to cover all functional responsibilities. Monitors organizational readiness, performance, and effectiveness; Identifies opportunities for growth/expansion and collaborates with management and other stakeholders to achieve improvements. (50%)
• Contributes to the development and implementation of work plans based on the annual and strategic plans. Recommends and assists in the implementation of goals and objectives. Communicates annual work plans to employees and ensures employees are focused on the work plan and achieving performance standards. Monitors and directs daily operations to ensure policies and procedures are being followed. Ensures goals and objectives are met, services are being provided efficiently and effectively, and takes corrective action when needed. Ensures staff and financial resources are utilized appropriately and shifts resources based on business needs within budget restraints. (25%)
• Resolves operational and management issues, makes decisions that are inclusive of multiple perspectives and solves underlying problems. Creates and administers work group procedures and recommends and implements process improvements and policies for work group(s). Establishes performance metrics for staff and work area(s). Assists staff to achieve performance standards and identifies opportunities for continual improvement to performance standards. Resolves escalated employee and citizen complaints. Selects, trains, develops, and evaluates subordinate staff. Provides input on hiring, terminations, promotions, and disciplinary actions as required. Participates in the development and monitoring of the division’s budget and oversees financial wellbeing by analyzing cost effectiveness. (25%)

Education:

• Bachelor's Degree required.

Work Experience:

• 10+ years of ALS ambulance experience required.
• 4-6 years of supervisory experience in emergency services or an equivalent combination of education and experience required.

Licenses:

• DLR-Colorado Driver's License Class R - DMV - Department of Motor Vehicles required.
• EMT-P - Paramedic Certification - CDPHE - CO Dept of Public Health & Environment required.

Knowledge, Skills and Abilities:

• Delegation: Ability to establish a system for creating objectives and responsibilities for self-direction and for others in order to successfully drive results.
• Manage & Measure Work: Ability to articulate clear objectives and measures in a manner understood by all team members. Demonstrates effective strategies to organize people and activities.
• Priority Setting: Ability to use cost benefit thinking to set priorities.
• Process/Resource Management: Ability to monitor processes, progress, and results. Ability to prepare, justify, and/or administer resources for the project scope. Ability to use efficient and cost-effective approaches to integrate technology into the workplace and improve program performance. Ability to develop strategies using new technology to enhance decision making. Ability to understand the impact of technological changes on the organization.
• Strategic Vision & Purpose: Ability to approach each problem/situation with a clear perception of organizational and political reality, recognizes the impact of alternative courses of action, and develops efficient tactics to accomplish tasks. Ability to create and sustain an organizational culture which encourages others to provide the quality of service essential to high performance. Functional/Technical Skills: Understands and appropriately applies procedures, requirements, regulations, and policies related to specialized expertise.
• Interview, Select, and Retain Top Talent: Ability to make sound hiring and capital resources decisions and demonstrates a competency to address training and development needs. Understands linkages between administrative competencies and mission needs.
• Building Effective Teams: Ability to initiate and manage cultural change within the organization to impact organizational effectiveness. Ability to values cultural diversity and other individual differences in the workforce. Ability to ensure that the organization builds on these differences and that employees are treated in a fair and equitable manner. Facilitates an open exchange of ideas and fosters an atmosphere of open communication.
• Coaching, Mentoring, and Counseling: Ability to help others to recognize their areas of weakness in a constructive, beneficial manner. Ability to use a variety of methods (metrics, measurements, etc.) to help individuals attain higher levels of performance. Ability to provide solutions to individual and organizational problems with tact and timing.
• Conflict Management: Ability to manage and resolve conflicts and disagreements in a positive and constructive manner to minimize negative impact. Demonstrates the capability to negotiate tough agreements and settle disputes to achieve optimal outcomes.
• Customer Service: Ability to work with internal/external customers to assess needs, provide assistance, resolves problems, and satisfy expectations, knows products and services, and is committed to providing quality products and services.
• Problem Solving & Analysis: Ability to identify and analyze problems; identifies and confronts critical development issues and barriers
• Common business computer skills required.
• Advanced skills in Excel, and data interpretation preferred.

***M-F business hours. Must be available for occasional instances to work other hours to support 24/7 operational needs. In addition, there is a weekly rotating on-call schedule expectation.***

Shift

Varies (United States of America)

Work Type

Regular

Salary

$104,960.00 - $157,440.00 / yr

Benefits

• Outstanding benefits including up to 27 paid days off per year, immediate retirement plan employer contribution up to 9.5%, and generous medical plans

• Free RTD EcoPass (public transportation)

• On-site employee fitness center and wellness classes

• Childcare discount programs & exclusive perks on large brands, travel, and more

• Tuition reimbursement & assistance

• Education & development opportunities including career pathways and coaching

• Professional clinical advancement program & shared governance

• Public Service Loan Forgiveness (PSLF) eligible employer+ free student loan coaching and assistance navigating the PSLF program 

• National Health Service Corps (NHCS) and Colorado Health Service Corps (CHSC) eligible employer

Our Values

• Respect

• Belonging

• Accountability

• Transparency

All job applicants for safety-sensitive positions must pass a pre-employment drug test, once a conditional offer of employment has been made.

Denver Health is an integrated, high-quality academic health care system considered a model for the nation that includes a Level I Trauma Center, a 555-bed acute care medical center, Denver’s 911 emergency medical response system, 10 family health centers, 19 school-based health centers, Rocky Mountain Poison & Drug Safety, a Public Health Institute, an HMO and The Denver Health Foundation.

As Colorado’s primary, and essential, safety-net institution, Denver Health is a mission-driven organization that has provided billions in uncompensated care for the uninsured. Denver Health is viewed as an Anchor Institution for the community, focusing on hiring and purchasing locally as applicable, serving as a pillar for community needs, and caring for more than 185,000 individuals and 67,000 children a year.

Located near downtown Denver, Denver Health is just minutes away from many of the cultural and recreational activities Denver has to offer.

We strongly support diversity in the workforce and Denver Health is an equal opportunity employer (EOE).

Denver Health values the unique ideas, talents and contributions reflective of the needs of our community. For more about our commitment to diversity visit: